Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,030 Reviews of Al Hendrickson Toyota - Service Center
Super easy to schedule appointments. Excellent customer care. If you have a busy schedule like mine, you’ll have no problem to service your car. care. If you have a busy schedule like mine, you’ll have no problem to service your car. More
Anthony has been helpful and made everything easy for me. I will definitely contact him again for my next service. Thank you for helping me. I will definitely contact him again for my next service. Thank you for helping me. More
The Salesman are annoying. Driver picked me up late to pick up my car I arrived to a closed service dept no car key was left. Unacceptable. I’m very disappointed in the lack of communication Chris K. was pick up my car I arrived to a closed service dept no car key was left. Unacceptable. I’m very disappointed in the lack of communication Chris K. was dry and actually made no attempt to help me when I arrived telling me there were two Chris’s instead of trying to look up my information he waited til someone verified that he was my rep before he assisted me. Rude. But we don’t have many choices of Toyota dealerships in broward so I’m stuck going back to this location for service again. Not looking forward to my next service visit. Hopefully Chris K. won’t be my service rep. No personality . More
Service check up I was pleased that the Service Dept was very accommodating to my schedule. I had to change my original appt. I made and there was no problem. I was I was pleased that the Service Dept was very accommodating to my schedule. I had to change my original appt. I made and there was no problem. I was very satisfied with the service received, that they told me how long it would take, that they offered me a ride home if needed and I was treated with courteous which is so important to a customer. More
I bought my car there. They have been very respectful In any transaction I have had with them. It is a well run dealership with kind, respectful employees working there, which In turn makes any associat In any transaction I have had with them. It is a well run dealership with kind, respectful employees working there, which In turn makes any association with them , pleasant. Oscar was fabulous for getting me in and out quickly which I appreciate. More
Routine Maintenance Work was preformed on a timely basis. Meet when I drove up. Henry was wearing appropriate mask and greeted me immediately. Car was processed and retur Work was preformed on a timely basis. Meet when I drove up. Henry was wearing appropriate mask and greeted me immediately. Car was processed and returned clean. More
My service advisor Christos K. was the worse. He made me walk to get my own car after services. No sense of urgency. Waiting for one hour with an appointment. The service area was not packed. He needs work walk to get my own car after services. No sense of urgency. Waiting for one hour with an appointment. The service area was not packed. He needs work on customer service. I never want to deal with him again. More
Awesome service I only take my Highlander and daughter’s Corolla here. They are always able to do whatever we need with the best advisors and technicians. I only take my Highlander and daughter’s Corolla here. They are always able to do whatever we need with the best advisors and technicians. More
Service on my car on 5/20/2020 The service was quick and all items were completed to my satisfaction. The sevice personal who I met knew their car and were very courtious.sc The service was quick and all items were completed to my satisfaction. The sevice personal who I met knew their car and were very courtious.sc More
Too many people packed into old facility. Pleasant drivers drop off and pick up for service but all in all was a very uncomfortable experience. We actually retrieved my own car after service because drivers drop off and pick up for service but all in all was a very uncomfortable experience. We actually retrieved my own car after service because the delay was horrible. More