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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,029 Reviews

7,030 Reviews of Al Hendrickson Toyota - Service Center

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May 25, 2020

The service was excellent , great communication, and overall the service was absolutely amazing, all the sales associates asking question to make sure if everything is taking care of More

by guitho.pierre1992
Recommend Dealer
Yes
Employees Worked With
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherylene C, Ashley C
May 26, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Al Hendrickson Toyota! We're grateful to have your business and we look forward to working with you next time!

May 25, 2020

Awesome as usual. We love working with Klaus and Norman. They are the reason we bring our vehicles to get serviced at Hendrickson Toyota. Best 2 service guys I have ever worked with. More

by AMSAPP
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb
May 26, 2020 -

Al Hendrickson Toyota responded

We appreciate your feedback for Al Hendrickson Toyota! Our team looks forward to taking care of you next time!

May 25, 2020

I was not thinking of buying a Toyota, but after hearing from a multitude of people who drives a Toyota and those who do not even own a Toyota, the feedback and acalades were good. i said to myself, so man More

by AMBROSENE
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Al Hendrickson Toyota responded

Thank you for shopping at Al Hendrickson Toyota! We're grateful to have your business!

May 24, 2020

Great Service! I called to request an app't with Chris Leporte. He was very accommodating & professional. I did not wait as long as I thought. Chris is very helpful More

by BWORTHINGTON51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! We couldn't be happier to hear that Chris took good care of you here at Al Hendrickson Toyota. We will be sure to let him know that you appreciate his help!

May 24, 2020

The experience was top notch from start to finish. Prices were on point. Jennifer was great the shuttle driver was very knowledgeable. 10/10 my go to dealership. More

by chriscarnie
Recommend Dealer
Yes
Employees Worked With
Jennifer, Shuttle driver (forgot name)
May 26, 2020 -

Al Hendrickson Toyota responded

We couldn't ask for better feedback. Thanks for choosing Al Hendrickson Toyota!

May 24, 2020

Close to home sails people needs to be honest. Service men needs to make sure customers are happy before they leave. Honestly when I bring my car for service, customers are #11,treat us fair especially Wo More

by PAULETTEBIGGS1956
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean sail's person , Shedrick Anderson
Jun 01, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us and I will share your feedback with our team. We hope to provide a 5-star experience for you next time. If there is anything that I can help with please give me a call. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

May 24, 2020

Phone service girl to make appt was super nice and polite. However, svc guy looked like he was in a rush to close and it was just @3:45pm. Informed the agent on the phone I was having issues with th More

by Kburdeinick
Recommend Dealer
No
Employees Worked With
Wilnord Louis Char
Jun 11, 2020 -

Al Hendrickson Toyota responded

I really would like the opportunity to speak to you, but I'm not able to call you without your full name. Please give me a call at your convenience. I'd like to ensure that we address any concerns you are having with your vehicle. I'd appreciate the chance to speak with you. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 24, 2020

Excellent customer Service and professional dealing. Always a good experience to be there and get the job done. All the staff is courteous and make things happen. More

by muhammad.din
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a review!

May 24, 2020

Awesome experience! Chris made me feel very safe especially during this pandemic. Great job team at Al Hendrickson Toyota! I highly recommend, 5 star rating More

by ALLISAUPS
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Al Hendrickson Toyota! We look forward to working with you in the future!

May 24, 2020

Low tire light on. Wanted to get rotation. Was told the tire pressure sensor needed replacement and rear brakes pads were worn thin. Also noticed A/C belt and cabin filter were changed. What More

by CATAWAILER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 2 drivers
May 29, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear that you are experiencing difficulties with your vehicle, though I am glad that our service team took good care of you. If there is anything else we can do for you, or if you'd like to speak with me directly, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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