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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,028 Reviews

7,028 Reviews of Al Hendrickson Toyota - Service Center

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May 27, 2020

Oil Change - Ok Chris K recommended using the BOGO oil change offer to save me money. That was appreciated. However, there was an extra $5 shop parts charge, why? More

by tc2pres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share this feedback. We want to be transparent with our customers and I apologize if we were unclear regarding the parts charge. I would be happy to answer any questions you might have about this. Don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 27, 2020

Shedrick, my service advisor took me in and had a flat tire fixed for me, and I did not have to wait too long. That is usually what happens with Al Hendrickson, is I am well taken care of and very satisfi More

by cantorgary
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
May 27, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! It was our pleasure to fix your flat tire here at Al Hendrickson Toyota. We will be sure to let Shedrick know that you appreciate his help!

May 26, 2020

Had my car serviced there for 10+ years. Was satisfied with the results EVERY TIME. Reasonable prices. Waiting room is comfy with free coffee and cookies/bagels. More

by FUNNYOGDEN
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Vizcarra
May 26, 2020 -

Al Hendrickson Toyota responded

Thank you for your loyalty to Al Hendrickson Toyota. We're glad to hear that our team always takes care of you!

May 26, 2020

Had a great experience[ Shedrick is so professional and always on top of everything. He has great communication. Always consistent. This time Anthony was also a huge help. He was the initial person who pi More

by AVIARIELLE
Recommend Dealer
Yes
Employees Worked With
Not sure of the name but the cashier was SO unfriendly. I have never had a good experience with any cashier at Hendrickson.. We are handing money over to them, and they are not nice. Always seem bothered. , Shedrick Anderson
May 26, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Al Hendrickson Toyota, and we are so glad you enjoy working with Shedrick and Anthony. We look forward to your next visit!

May 26, 2020

Everything went well, I was able to get in and out at a good time, Cedric was very helpful. I hate that I had to write 25 words to submit this review More

by lyndaerba
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
May 26, 2020 -

Al Hendrickson Toyota responded

We really appreciate you taking the time to share this feedback. Thank you for being a great Al Hendrickson Toyota customer!

May 26, 2020

Klaus Cobb is the Best Service Guy In Town :) I have a 2018 Blue RAV4; I will only work Klaus Cobb. He's the best service guy I have ever worked with, we go way back. Always very friendly and gets More

by BenjiGirl2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
May 27, 2020 -

Al Hendrickson Toyota responded

Thank you so much for this wonderful feedback about Klaus! It always brightens our day to hear compliments about our great Al Hendrickson Toyota staff and we know that Klaus will appreciate the kind words. See you soon!

May 25, 2020

I would prefer to get a copy of the signed bill with services performed and itemized additional purchases instead of an email receipt. Thank you More

by JEANELIZ1
Recommend Dealer
Yes
Employees Worked With
Shannon Burton
May 29, 2020 -

Al Hendrickson Toyota responded

Thank you for the review and feedback. We are grateful for your business here, and I would be more than willing to take your call to ensure that you get the requested information. Please don't hesitate to reach out to me directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 25, 2020

Amazing service and Henry is always so generous and helpful. Never a disappointment. Always takes care of everything even without an appointment. Highly recommended for any service needed. More

by CGOMEZ0089
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2020 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota and for giving a shout out to Henry! We appreciate your business.

May 25, 2020

The service was excellent , great communication, and overall the service was absolutely amazing, all the sales associates asking question to make sure if everything is taking care of More

by guitho.pierre1992
Recommend Dealer
Yes
Employees Worked With
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chener Petit Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherylene C, Ashley C
May 26, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Al Hendrickson Toyota! We're grateful to have your business and we look forward to working with you next time!

May 25, 2020

Awesome as usual. We love working with Klaus and Norman. They are the reason we bring our vehicles to get serviced at Hendrickson Toyota. Best 2 service guys I have ever worked with. More

by AMSAPP
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb
May 26, 2020 -

Al Hendrickson Toyota responded

We appreciate your feedback for Al Hendrickson Toyota! Our team looks forward to taking care of you next time!

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