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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,025 Reviews

7,025 Reviews of Al Hendrickson Toyota - Service Center

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June 03, 2020

I don’t know if I will be back. It should not take 3,5 hours for an oil change and 5,000 checkup. Disappointed More

by judybarcel
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear about the delay here. I will certainly look into what happened and work to improve our efficiency going forward. If you'd like to speak with me directly about what happened during your visit, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 03, 2020

Great service got out in a little bit more than hour time wait room was clean also like got email when car was ready thanks More

by blancomiguel531
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 03, 2020 -

Al Hendrickson Toyota responded

Thank you for the five stars! It was our pleasure to service your vehicle here at Al Hendrickson Toyota, and we look forward to your next visit!

June 03, 2020

Al Hendrickson is the best dealership for sales and service I have used Al Hendrickson for 18 years. Bought several cars and know Al Sr.and Al Jr. personally. Norman Franz is awesome. Highly recommend. More

by srcrow7872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dexter Marshall
Jun 03, 2020 -

Al Hendrickson Toyota responded

We are so grateful to have had your business for so many years! Thank you for continuing to support Al Hendrickson Toyota. Our team is looking forward to taking care of you next time!

June 02, 2020

I took my Toyota in for service for a recall and Jarrett and his team always work hard to provide great service. I appreciate how a gentleman asked me if I’m already seeing a a service member and I said I a More

by Kevin S
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman that moves the cars in queue forward, very nice people., ERNIE SIMS, Luis P, Brecheneve B
Jun 02, 2020 -

Al Hendrickson Toyota responded

Hi Kevin, your feedback made our day. We are thrilled to hear that Jarrett and the rest of our team have been taking care of you for so long. All of us at Al Hendrickson Toyota are looking forward to seeing you next time!

May 31, 2020

This dealership is great! The management is really nice and friendly. This place gives out excellent deals on brand new cars! Trust me! Ed is a great sales agent and if you want someone who understands and More

by Angel R.
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Belvant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cee
Jun 01, 2020 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota, Angel! We're so happy to hear that Ed took care of you and earned your five-stars!

May 31, 2020

I took my car for an oil change and I was greeted and helped immediately. Chris was very helpful. I only waited about an hour and a half( not bad for showing up without an appointment)I will definitely More

by CGCGCF23
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your five-star experience with Chris at Al Hendrickson Toyota. Our team looks forward to working with you during your next oil change!

May 30, 2020

Excellent service as always! Jarret is always very professional and it is a pleasure to bring my car in for service. Jarrett is a plus at Al Hendrickson Toyota. More

by DIAZFERNANDEZLIDICE
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Al Hendrickson Toyota! We are glad to hear that Jarret took such great care of you!

May 30, 2020

First of all, I have been with this dealer had three different occasions where I bought a car also maintained there,got screwed in the finance department promised a lower monthly but my payment was high More

by LAURENCELEE314
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Al Hendrickson Toyota responded

Lauren- I apologize for your experiences that you have been dealing with. I would like to see if I can help, or get the right person involved, but I am not able to pull you up in our system. Please give me a call at your convenience. Thank you- Jessica Fernandez- assistant to Chairman- 954-545-6502

May 29, 2020

just want to say I would be very careful from the minute just want to say I would be very careful from the minute you walk inside. I would suggest to bring a lawyer with you. these very professional scam Ar More

by NeverAgain
Recommend Dealer
No
Employees Worked With
Jerry Velazquez, Neville, Daniel, Jeffrey, Jessica.
Jun 12, 2020 -

Al Hendrickson Toyota responded

I'm very sorry to hear about your experience. We aim to sell cars not to take them back; unfortunately, the bank may see things that we didn't get to verify. We would love to get your business back in the future. If you would like to speak to me further, please give me a call. Scott Zuckerman- General Manager- 9545-545-6570

May 29, 2020

Service was GREAT and AWESOME as always. Shedrick Anderson’s service was EXCELLENT as always. I was given a ride home since it was going to take a few hours and was picked back up when my car was rea More

by peggy_44_@ hotmail.com
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
May 29, 2020 -

Al Hendrickson Toyota responded

Thank you so much, Peggy. All of us at Al Hendrickson Toyota are so grateful to have earned your business and we're glad to hear that you are back on the road in your vehicle!

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