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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,014 Reviews

7,014 Reviews of Al Hendrickson Toyota - Service Center

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June 06, 2020

Professional Courteous and Fast service First time at this Dealership for service. I was impressed. We will definitely keep our Business with them. Jennifer was a Pleasure to deal with. More

by aramouni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer B.
Jun 08, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review Al Hendrickson Toyota! It is our goal to take excellent care of every customer and we're so happy to know that Jennifer is doing her job right!

June 05, 2020

Punctual and honest Kept appointment time. Quick check-in. Honest assessment of problems - all taken care of. Nice to have a ride home instead of waiting around at the de More

by RONNIEGOLDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jun 05, 2020 -

Al Hendrickson Toyota responded

Thank you for supporting Al Hendrickson Toyota, Ronnie! It makes us happy to hear that our team worked hard to earn your business. See you next time!

June 05, 2020

My experience was great I loved the service. The service associate was great I believe his name is Jarrett, he was very professional and friendly. More

by TINO.LAFRANCE22
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We couldn't be happier to hear that you had a great experience working with our team at Al Hendrickson Toyota. We will be sure to let Jarrett know that you appreciate his help!

June 05, 2020

Recall and service My car need were met by your kind efficient courteous and friendly staff. Appointment was kept In a timely manner-great service! Thanks- I’ll be back More

by NORTNSAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Back & forth drivers -don’ know names
Jun 05, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! Feedback like this truly makes our day and we're proud to have you as an Al Hendrickson Toyota customer!

June 04, 2020

Al Hendrickson is the best dealership I have dealt with. I have been dealing with Al Hendrickson for many years and bought several cars from them. I always use their service center for maintenance as the sta More

by PALS4799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann
Jun 04, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! Providing our customers with courteous and efficient service is always the goal at Al Hendrickson Toyota, and we are glad that we could make it happen for you. We look forward to your next visit!

June 04, 2020

Appreciate the prompt, cordial service from Jennifer. It's a pleasure dealing with her over the last 18 months. I'll give her a 5-star rating. More

by STNTRACEY
Recommend Dealer
Yes
Employees Worked With
Jennifer Apprrciate
Jun 04, 2020 -

Al Hendrickson Toyota responded

Thank you for taking a moment to share your feedback. We're thrilled to hear that Jennifer has been taking care of you as it is our goal to provide excellent customer service. All of us at Al Hendrickson Toyota look forward to seeing you next time!

June 04, 2020

Technician (SA) is very polite and greets you with a smile. Good customer skills. Goes above and beyond. My suv was wouldn't start. So vehicle had to be towed to dealership More

by ALEXATOWNEND187
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 04, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! Providing our customers with accommodating and friendly service is always the goal here at Al Hendrickson Toyota, and we are glad that we made it happen for you. We look forward to your next visit!

June 03, 2020

blown speaker been waiting since dec. 2019 for a replacement speaker. no one has ever called. we have been there 2 time for service & still no speaker More

by scott@sunpowermarine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i dont remember, Juan Diaz
Jun 22, 2020 -

Al Hendrickson Toyota responded

I apologize for not getting in touch regarding your speaker. We want to keep our customers happy so I'd like to step in and assist you. I am not able to pull up your information in our system, so can you please give me a call at your convenience? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 03, 2020

Awesome service as always. Thank you Klaus and Norman. Al Hendrickson service dept is a pleasure to work with and keeps my cars in great shape. More

by M.BOHM
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2020 -

Al Hendrickson Toyota responded

It means so much to hear that you can depend on the Al Hendrickson Toyota team for great service, every time. Thank you for trusting us with your vehicles! We look forward to assisting you at your next visit.

June 03, 2020

I don’t know if I will be back. It should not take 3,5 hours for an oil change and 5,000 checkup. Disappointed More

by judybarcel
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear about the delay here. I will certainly look into what happened and work to improve our efficiency going forward. If you'd like to speak with me directly about what happened during your visit, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

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