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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,029 Reviews

7,029 Reviews of Al Hendrickson Toyota - Service Center

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June 25, 2020

Great Service Very efficient got my car taken care of and I was in and out of the dealership with no problem. Shedrick is a great service advisor. More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 25, 2020 -

Al Hendrickson Toyota responded

Diane, thank you for the 5-star review! It was our pleasure to service your car here at Al Hendrickson Toyota, and we will certainly let Shedrick know that you appreciate his help!

June 24, 2020

Excelent attention! They allways helps me and speak spanish that in mechanicals terms is very important for me. I really appreciate that. Thanks so much More

by KEYLA.BERMUDEZ
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Jun 24, 2020 -

Al Hendrickson Toyota responded

It's our pleasure to assist you, Keyla! Thank you for stopping by to rate and review Al Hendrickson Toyota. We look forward to your next visit with us.

June 24, 2020

Service Everything they said they were going to do and how long it would take was almost right on the nose. I would recommend anyone to you. More

by sidsolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember, but no matter who I had they were all good
Jun 24, 2020 -

Al Hendrickson Toyota responded

Thank you for doing business with the Al Hendrickson Toyota team. We strive to provide a seamless experience for all customers and I am glad to hear that your service visit went so smoothly. See you next time!

June 24, 2020

I have bought several cars from you are I did not realize that your salesman did not tell me everything that a customer should know when buying a car. Thanks for the lesson. I won’t be buying any more auto More

by USAF6913ESS
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Al Hendrickson Toyota responded

I am pleased to hear that you enjoy working with Jarret, but I apologize and am concerned to see that you are not entirely satisfied with our sales team. I'd like to speak with you directly to see if we can clear up any confusion and address your concerns. If you would like to discuss this further, please call me at your convenience. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

June 24, 2020

Great service with much needed updates on my car. No negative feedback and will continue to come again. Service was rather quick compared to the past times. More

by VERGELJD
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson, Sherylene C
Jun 24, 2020 -

Al Hendrickson Toyota responded

Thank you for choosing Al Hendrickson Toyota! We love to hear that your recent service visit was five-star worthy, and quick too. Hope to see you down the road!

June 24, 2020

It was a Pleasurable and easy process. I brought my car in for a recall and it was completed in a timely and professional manner. More

by DANNOSQUAD2000
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb—5??
Jun 24, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting the Al Hendrickson Toyota team to get the job done. We're committed to taking care of customers and I am glad to hear that you are back on the road in your vehicle!

June 24, 2020

Poor Service Very disappointed with the service I received. Went back twice to rectify ongoing Check Engine light after service had been performed on the car. I w More

by 4CURLYGIRLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shedrick Anderson
Jul 10, 2020 -

Al Hendrickson Toyota responded

This is a very concerning review to read. I assure you that we strive for thorough and knowledgeable service here, and I'm disappointed we didn't leave you with that impression. We also strive to treat all our guests with the same respect, and I'd like to speak with you directly about what happened during your recent visit. Please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 24, 2020

Klaus Cobb is AWESOME Klaus represents what you want in an ASM...professional, trustworthy, and extremely competent. A lot of work was identified to be done on the Camry an More

by Craigbert28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jun 24, 2020 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota. We strive to provide excellent service for customers and their vehicles, and I am glad to hear that Klaus took care of your Toyota Camry. It was a pleasure to have your business and our team looks forward to your next visit!

June 24, 2020

Excellent customer service I was well taken care of and they even took care of a recall issue while I was there at no cost to me so that was great. I highly recommend taking you More

by AlexP121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherylene C
Jun 24, 2020 -

Al Hendrickson Toyota responded

Alex - We really appreciate you supporting us with a positive review! It's great to hear that our team could address all of your concerns as well as take care of your recall repairs. Thank you from all of us at Al Hendrickson Toyota.

June 24, 2020

quick efficient expert this is the finest of all dealerships anywhere is south Florida. The staff is courteous, knowledgeable efficient and most of all fast. The waiting r More

by XAVIERLYNCH55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Anghel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron C
Jun 24, 2020 -

Al Hendrickson Toyota responded

What a fantastic review! Thank you for the wonderful feedback about our team and facilities. We are so glad to hear that you felt comfortable during your recent service visit. We look forward to working together for years to come!

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