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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,030 Reviews

7,030 Reviews of Al Hendrickson Toyota - Service Center

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July 03, 2020

I was disappointed by my service, I had an advisor that had a nasty attitude, being offended and discriminated. I hope they put customer first and treat customers with respect. More

by CBOUZY07
Recommend Dealer
No
Employees Worked With
Davilmar Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesner Larose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann, Shedrick Anderson
Jul 20, 2020 -

Al Hendrickson Toyota responded

I'm very sorry we disappointed you. This doesn't sound like the friendly and accommodating service I expect from my team. I'd like to speak with you directly about what happened during your visit to ensure that we are living up to our values here. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 03, 2020

I wanted to compliment Chris K, the service representative, as I have had him several times in the past and he is a pleasure to deal with. More

by ronalderemer
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Al Hendrickson Toyota responded

Ronald, thanks for reviewing the five-star experience you had with Chris at Al Hendrickson Toyota. I will be sure to share this feedback with him! We look forward to seeing you during your vehicle's next service visit.

July 02, 2020

Service Review As usual, Jarrett Elder Sr. provided great service. The service department was a little busy and the service took a little longer that usual and he ke More

by TONYDIAZ1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share this wonderful feedback. We're proud to have your business at Al Hendrickson Toyota and we look forward to seeing you during your vehicle's next service visit.

July 02, 2020

Overall Service Always a pleasure to visit this service center. The staff is pleasant, professional and courteous. They provide prompt and efficient service. Great se More

by hendricks.wayneflinto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Cann, Shedrick Anderson
Jul 02, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! It is always a pleasure to service your vehicle here at Al Hendrickson Toyota, and we look forward to your next visit!

July 02, 2020

Dealer treated me great. They took me home and back without any wait after I left my car for paint repairs. I will probably bring my car back for maintenance. More

by Al_los
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 06, 2020 -

Al Hendrickson Toyota responded

We are glad to have you as an Al Hendrickson Toyota customer and are happy to hear that your recent visit went smoothly. Thank you for trusting us with these repairs! We hope we have the chance to assist you in the future.

July 02, 2020

Jarrett, love love love he is very informative of what was happening with my vehicle, very timley. Waiting room nice and clean. Cashier need to have customer service training. More

by DENEEN_BRYANT
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2020 -

Al Hendrickson Toyota responded

Thank you so much for the feedback about our service and facilities! We love to hear that Jarrett took great care of you. Hope to see you next time at Al Hendrickson Toyota!

July 01, 2020

The service is always great at Al Hendrickson Toyota. Chris Laporte takes care of my service needs and is always available by phone. He explains what needs to be done. I would highly recommend this servi More

by Toyotaman123
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Al Hendrickson Toyota responded

We are so happy that you receive consistently excellent service from our Al Hendrickson Toyota team! Thank you so much for taking the time to share this feedback about Chris and our Service Department. We look forward to our continued relationship.

July 01, 2020

Very efficient team Service was excellent, friendly, very helpful employees. Clear precise information regarding my choices of what needed to put my car in better shape. More

by kenmchn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anyhony Colon
Jul 02, 2020 -

Al Hendrickson Toyota responded

Thank you for the 5-star review! We are happy to hear that Anthony provided the helpful service we pride ourselves on at Al Hendrickson Toyota. We look forward to your next visit!

June 30, 2020

Customer and happines excellent and professional job as always take care my Toyota Rav never have a problem Henry Delgado was my service consultant and really happy the w More

by RODRIGUIN83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad you enjoyed working with Henry here at Al Hendrickson Toyota, and we will certainly share your kind words with him! If you and your Toyota RAV4 ever need anything else, don't hesitate to come back and see us again.

June 30, 2020

EXCELLENT THE DEALERSHIP IS VERY EFFICIENT AND WELL ORGANIZED AND VERY CLEAN. THE TWO MENS ROOMS DO NEED MORE ATTENTION BECAUSE THEY WERE NOT VERY CLEAN AND AS More

by ladlas823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Al Hendrickson Toyota responded

We appreciate you taking a moment to share your feedback. I am glad to hear that you enjoyed your experience and I will be sure to share your review with our team so we can provide an even better visit next time.

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