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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,031 Reviews

7,031 Reviews of Al Hendrickson Toyota - Service Center

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July 11, 2020

Service department is outstanding. They place customer experience first. Henry Delgado is efficient and customer oriented. Shuttle service drivers especially John Goldberg were a pleasure. Great job. More

by FRANKMEDINA2010
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Al Hendrickson Toyota responded

We really appreciate the five-star review, Frank! Customer satisfaction is our number one priority, so it's great to hear that Henry, John, and the rest of the service team delivered a wonderful experience. We're proud to have earned your business!

July 11, 2020

As always Al Hendrickson Toyota is very accommodating. Chris LaPort always treats us as family. I drove 45 minutes to have my services. Thanks to Chris for his service. More

by CAROL16
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Al Hendrickson Toyota responded

Hi Carol, it made our day to hear that Chris always takes such great care of you. We're pleased to hear that your drives to Al Hendrickson Toyota are always worthwhile as customer satisfaction is our goal. See you during your next service appointment!

July 10, 2020

Very good sales rep and a very good service person thank you very much Also good communication between sales rep at service clerk Very good COVID-19 safety More

by LEESIA70
Recommend Dealer
Yes
Employees Worked With
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Al Hendrickson Toyota responded

Thank you for taking a moment to leave Al Hendrickson Toyota a five-star review. It's our goal to offer a safe and seamless experience for customers and I am glad to hear that came true for you!

July 10, 2020

Awesome Customer Service and quality work The team are all wonderful, professional and work with integrity. Hours are convenient, for whenever you need you can make online appointments or call More

by BILLISIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb, Austin R, Brecheneve B
Jul 10, 2020 -

Al Hendrickson Toyota responded

Your feedback means so much to us and we appreciate you taking the time to leave a review. At Al Hendrickson Toyota, it's our goal to meet the needs of customers and I am glad to hear that came through to you. We look forward to seeing you during your next visit!

July 10, 2020

Great courteous service! Staff was efficient and polite, excellent customer service! The car was cleaned without me requesting this service. I would not patronise another Toyota dealership since I am very More

by dtlavelanet
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Jul 10, 2020 -

Al Hendrickson Toyota responded

Thank you for sharing such positive feedback. All of us at Al Hendrickson Toyota, are honored to hear that we've earned your business! We look forward to taking care of you during your next service visit.

July 10, 2020

Great service My service at Al Hendrickson Toyota has always been excellent. My interaction with the service representatives has always been an excellent experience More

by sdmerich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles was my service contact his name is not on the list
Jul 10, 2020 -

Al Hendrickson Toyota responded

Thank you for continuing to support the Al Hendrickson Toyota team! It made our day to hear that you always enjoy the services performed by our department. We are looking forward to taking care of you next time!

July 10, 2020

The experience was awesome. Everyone was very helpful. I was given a zero balance once job was completed. I was given a courtesy call once car was completed. More

by R.ECHOLS1964
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting us to get the job done. We're committed to taking care of customers and I am glad to hear that you had such an awesome experience at Al Hendrickson Toyota. See you next time!

July 10, 2020

Jarrett E is amazing😊. Why do you need 25 words Jarrett E is amazing😊. Why do you need 25 words minimum on a survey? I don’t need 25 words to express my thoughts. Thank you More

by CFAITHWORKS2
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a 5-star review! We are grateful for your business at Al Hendrickson Toyota, and we will certainly let Jarrett know that you appreciate his help!

July 09, 2020

The service was done quickly and I was made aware of a brake issue that was also addressed. As always, the staff was courteous and treated me right. More

by Coachgeorge31
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us. I am pleased to hear that the Al Hendrickson Toyota team was able to fix your vehicle's brake. We wish you safe travels and look forward to seeing you next time!

July 09, 2020

I was very happy with the service , I had an appointment with Jennifer & was taken care of immediately. I went In for a recall on my airbags & my service light was on. The reason was that I needed an oil c More

by LOUISABOOTS
Recommend Dealer
Yes
Employees Worked With
Jennifer, , 5 star
Jul 09, 2020 -

Al Hendrickson Toyota responded

Thanks so much for sharing your five-star experience at Al Hendrickson Toyota! We love to hear how well your recall repairs and oil change were taken care of, and we agree that Jennifer is definitely a huge asset to our team. We appreciate you trusting us with your car!

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