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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,037 Reviews

7,037 Reviews of Al Hendrickson Toyota - Service Center

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July 22, 2020

It is the second time that the condition of the tires is bad . The first time poorly balanced and I had to go back to get it fixed. This last time they were all left at a low pressure of 29 PSI. I left on the tr More

by RSBARBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Al Hendrickson Toyota responded

I'm very sorry about your experience, this is very disappointing to hear! I'd like to speak with you directly about what happened with your tires during your last visit. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 545-6931

July 22, 2020

I've been a customer for 7 years now. The waiting room I've been a customer for 7 years now. The waiting room is very clean, cofee and snacks are provided. Great Service all around. Recommend. More

by FFRIDAY62
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Al Hendrickson Toyota responded

Thank you for your loyalty. It's an honor to have had your business for so many years and we are so glad to hear that you always enjoy the service and amenities at Al Hendrickson Toyota. See you next time!

July 22, 2020

I had a terrible experience. Service was sort of rude and when I got my car back they told me I need a new windshield wipers brand new windshield wipers were put on the week before also they said nothing abo More

by EC
Recommend Dealer
No
Employees Worked With
I think his name was Joe it’s been a few weeks now
Aug 12, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear about your experience. We strive for exceptional service here, and I would like to speak with you directly about what happened. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call directly? Thank you, Gary Cann - Vice President Parts and Service - (954) 545-6931

July 22, 2020

Excelente servicio y excelente atención. La calidad del personal es excelente. Siempre son muy amables y conocen muy bien su trabajo. Muchas gracias por todo, los felicito. More

by cfmg.72
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra, Departamento de Servicio
Jul 23, 2020 -

Al Hendrickson Toyota responded

¡Muchísimas gracias por la crítica buena! Aquí en Al Hendrickson Toyota, nuestro objetivo es crear una experiencia positiva para nuestros clientes. Nos alegramos de oír que nuestro servicio es personal y eficiente. ¡Esperamos trabajar con usted de nuevo!

July 22, 2020

The first time went i go there the service was not excellent but the second time a get jaret he shwo me he care about my car and give good me excellent service and his very very nice More

by JUNIE710
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Al Hendrickson Toyota responded

Hi Junie, thank you for trusting us at Al Hendrickson Toyota. I am glad to hear that Jarret worked hard to make the right impression as customer service is our priority! We look forward to doing business with you in the future!

July 21, 2020

Great service. Staff is very friendly. They accommodated me on a short notice and I was able to get my car serviced. Online payment system is fantastic! More

by Samer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! We are happy to hear that you enjoyed working with our team at Al Hendrickson Toyota, and we look forward to your next service visit!

July 21, 2020

Chris was pleasant when I walked up to the counter, he greeted me and took my information, informed me on the wait time for my service and handed me my paper works. More

by K9FLUFFYD
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Al Hendrickson Toyota responded

Thanks so much for the five-star review! It makes us so happy to learn that you had such a positive experience working with Chris here at Al Hendrickson Toyota. We'd love to see you again next time!

July 20, 2020

Full Service The guys did a great job on my car and didn't take long. They were busy but took the time to take me as a walk-in. More

by OCRISANTO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
Jul 20, 2020 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota. We're glad to hear that your service visit was such a seamless process as it's our goal to keep customers on the road. See you next time!

July 19, 2020

Jarrett was the gentleman I dealt with and he was very professional and it went faster than I thought it would, I have waited much longer. More

by SHARONLOVESBEARS
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Al Hendrickson Toyota responded

Hi Sharon, thank you for reviewing the five-star experience you had with Jarrett at Al Hendrickson Toyota! It is our goal to get customers back on the road safely and we are happy to hear about your seamless visit. See you next time!

July 19, 2020

Una persona muy amable trata de ayudarte en todo lo que puede No te engaña al decirte las cosas si el carro necesita algo te lo explica bien More

by GALELDUARTE
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Al Hendrickson Toyota responded

Apreciamos las 5 estrellas! Nos alegra mucho que usted recibió muy buen servicio y atención por parte de nuestro equipo. Esperamos volver a verle en Al Hendrickson Toyota en el futuro!

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