Al Hendrickson Toyota - Service Center

waited way to long for oil change the battery bracket had lost a bolt so i took one from another area and replaced the lost bolt.i showed this to Jarret, he said it was not important t the battery bracket had lost a bolt so i took one from another area and replaced the lost bolt.i showed this to Jarret, he said it was not important to replace it.they also did top off the fluids. More

Only issue was that over the phone a different service man said that since my car is under warranty the oil change fee is waived. When I arrived the next day I was told that this was false. Jarrett E man said that since my car is under warranty the oil change fee is waived. When I arrived the next day I was told that this was false. Jarrett Elder Sr was an excellent service man. He was accurate with this timing for both vehicles. I will visit again. More

have never used your service center as noted below For some reason my e-mail address is attached to the name of Andre. I so NOT know this individual nor have I ever purchased a vehicle from your deal For some reason my e-mail address is attached to the name of Andre. I so NOT know this individual nor have I ever purchased a vehicle from your dealership. I have tried on numerous occasions to correct this but do not seem to get the desired results. I live in Houston Texas so it is quite frustrating to get e-mails regarding another Toyota customer. I do have a 2010 Corolla and get my services from Fred Haas in this area. Please get a correct e-mail address from your customer. Jean Rubin More

Great Service Staff My service representative is a pleasure to work with. He always greats me with a smile and friendly dialog while ensuring the service visit is a quic My service representative is a pleasure to work with. He always greats me with a smile and friendly dialog while ensuring the service visit is a quick and efficient as possible. I'm glad I chose this dealership. More

Testing If you look at the service ticket it explains all and I was told if it happens again I will get a new and because of this I would like 7 months added If you look at the service ticket it explains all and I was told if it happens again I will get a new and because of this I would like 7 months added to my 3 year warranty at no cost to me More

Always had a pleasant experience with my car service at Al-hendrickson. Want to thank Klaus 5 stars specifically from Service Department who took care of my car brake noise from my recent visit. Al-hendrickson. Want to thank Klaus 5 stars specifically from Service Department who took care of my car brake noise from my recent visit. More

Very unhappy with the service department I took my new car with a scratch on the bumper and a bug in the tail light and I very unhappy with the service given to me. I am having a hard time g I took my new car with a scratch on the bumper and a bug in the tail light and I very unhappy with the service given to me. I am having a hard time going back to have it addressed and it is terrible to have a brand new car with damage on it More

Thanks to Shedrick im always satisfied with my service... Dexter is an awesome sales person.. The entire service and sales department always goes above and beyond to provide outstanding service Dexter is an awesome sales person.. The entire service and sales department always goes above and beyond to provide outstanding service More

Jarret tiene excelente atencion al publico ... el tiempo de espera es considerablemente bueno.. de manera general es bueno el servicio en el dealer... sigan trabajando asi de espera es considerablemente bueno.. de manera general es bueno el servicio en el dealer... sigan trabajando asi More

The service department did an excellent job checking us in so we could all keep socially distant, communication was fantastic and pick up was super easy. I can say it was one of the best dealership experie in so we could all keep socially distant, communication was fantastic and pick up was super easy. I can say it was one of the best dealership experiences I’ve ever had. More