Al Hendrickson Toyota - Service Center

I've been waiting since Monday for Anthony to get ahold of me to rent me a truck. I need to bring back my 2019 Toyota Tundra for squeaky brakes in the rear. Truck has been looked out five times and every t of me to rent me a truck. I need to bring back my 2019 Toyota Tundra for squeaky brakes in the rear. Truck has been looked out five times and every they tell me it's fixed. Anthony told me Sunday he would call Enterprise in have a truck for me. He never called they never had a vehicle for me. Very upset with how I've been treated at Al Hendrickson Toyota More

It's always fast. Convenient, and straight forward. I would like for them to detail vehicles again. That would make the experience a little better. would like for them to detail vehicles again. That would make the experience a little better. More

Seemed a lil annoyed at first but then started to get nice. Would recommend. Service was good, my car seems better but it's a older car so it's not perfect nice. Would recommend. Service was good, my car seems better but it's a older car so it's not perfect More

service Always a good experience with Jarrett Always very professional, he recommends what is best for your car. He treats you special Everyone should have Ja Always a good experience with Jarrett Always very professional, he recommends what is best for your car. He treats you special Everyone should have Jarrett as the service adviser More

It was GREAT! Klaus was terrific. Very helpful, knowledgeable and kind. It was a really good experience. My car was ready exactly the time he promised it would Klaus was terrific. Very helpful, knowledgeable and kind. It was a really good experience. My car was ready exactly the time he promised it would be. More

DEPARTAMENTO DE SERVICIO NO SIRVE, HACEN FRAUDE (TENGO PRUEBAS), LOS SERVICIOS INCOMPLETOS, TRATAN DE COBRARTE POR ENCIMA DE LAS GARANTIAS Y CORPORACION NO HACE NADA CON CONOCIMIENTO DE LAS SITUACIONES PRUEBAS), LOS SERVICIOS INCOMPLETOS, TRATAN DE COBRARTE POR ENCIMA DE LAS GARANTIAS Y CORPORACION NO HACE NADA CON CONOCIMIENTO DE LAS SITUACIONES More

Chris Leporte is the BEST ! Been through many Toyota's with Chris. Very professional, easy to make my appointment and always keeps my in the Loop. Been through many Toyota's with Chris. Very professional, easy to make my appointment and always keeps my in the Loop. More

Great Service Al's Service Team took care of us. We appreciate the prompt and courteous service. If I'm in the area I will definately take my work here..Thank you. Al's Service Team took care of us. We appreciate the prompt and courteous service. If I'm in the area I will definately take my work here..Thank you. More

I was left feeling like I was robbed by the service department. I have being going to Al Hendrickson for years to purchase vehicle and servicing. This is the first time my warranty has expired with a v department. I have being going to Al Hendrickson for years to purchase vehicle and servicing. This is the first time my warranty has expired with a vehicle so I didn't know this is how the service department operates. My previous service before August 4th was in Jan 2020. I was not told then, that the warranty on my battery was up. If I were told I would request a new battery then. I was given a pass on everything as per the service department. Imagine my shock in just six months when I returned, to be told everything has failed inspection. All because the warranty on the vehicle has expired. I was given a failed report with cost of repair in excess of $700 plus. In this time of the pandemic what does Al Hendrickson service department want to do? Kill me!! I am no mechanic, but if everything has gone bad, there should have been signs before now. I just took my vehicle in because I was contacted by the service department that it's time for servicing. On the report it even stated that they had to drum start my battery, which was absolutely untrue. I have no problem starting my vehicle then and now. When I asked Jarrett about it, he said it's just a code that they used for billing. He Jarrett, did not like me asking questions about not being told about the warranty being up in January when I was in for yet another service. He was getting an attitude with me. Usually he was in my opinion, a very professional and helpful person,but he was getting borderline snappy when I was asking questions about all the failed inspection. This makes me wonder if they are really servicing customers vehicle as contracted to do when under warranty, or just waiting until Warranty is up to go for the big bucks. Needless to say, I will be taking my vehicle elsewhere for an inspection because you are not trust worthy, and my life and the lives of my families and friends are at risk here. This is too much of a coincidence that everything has failed inspection just as the warranty on the vehicle expired. Beware Al Hendrickson customers when your warranty expires and you have to service. More

Oil change and a recall to update software Not a review but just a comment. I don't know why you make an appointment for service if you still have to wait for any available service consultant. Not a review but just a comment. I don't know why you make an appointment for service if you still have to wait for any available service consultant. More