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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,022 Reviews

7,022 Reviews of Al Hendrickson Toyota - Service Center

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August 25, 2020

Great customer service. Would have liked feedback face to face rather than having to read it on my receipt. Will definitely return here again for service. More

by ELYSSAHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Al Hendrickson Toyota responded

We appreciate you trusting us with your vehicle and taking the time to write us a review! I would be glad to speak with you about your recent visit and answer any questions you might have, so don't hesitate to give me a call. Thank you for your business! Gary Cann - Vice President Parts and Service - (954) 972-1100

August 24, 2020

In the 3 short months of this tremendous buying experience, I've never been asked MORE TIMES TO REVIEW A BUSINESS FROM WHERE I've made a purchase. How many times do you want me to tell you how gre More

by PETIELENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Butterfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Al Hendrickson Toyota responded

We sincerely appreciate your feedback as it lets our team know that we are doing our job right. I am glad to hear that your experience with us was an enjoyable one and we hope to do business with you in the future.

August 24, 2020

Had a great experience getting my oil changed. Good price, reasonable speed in getting it done and great service as always from service advisor Jarrett Elder. He is professional, friendly and great to More

by JASONRACHELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2020 -

Al Hendrickson Toyota responded

Jason, thank you for the review! It was our pleasure to change your oil here at Al Hendrickson Toyota, and we will certainly let Jarrett know that you appreciate his help. We look forward to your next visit!

August 23, 2020

Always a pleasure with the service center at Al Hendrickson Toyota. My service agent, Oscar, is so helpful and courteous and I really appreciate it. More

by SHERRIESUCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Vizcarra
Aug 24, 2020 -

Al Hendrickson Toyota responded

It's always a pleasure doing business with you too, Sherrie! It makes our day to hear that Oscar always makes your service visits so friendly and attentive. Thank you for trusting Al Hendrickson Toyota with all your repair and maintenance needs!

August 23, 2020

Mr Elder was great as always! He apologized for the delay from the last time my vehicle was serviced. He also confirmed past work that was completed. More

by joshkeyser0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! We are so glad you enjoyed working with Jarrett here at Al Hendrickson Toyota, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

August 21, 2020

Henry Delgado did a good job on the service he provided for me. everything he done on the car seems to run smoothly and even better then before. More

by Dubeer Zapata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

Al Hendrickson Toyota responded

Thank you for this wonderful review of Henry! We are delighted that he helped your recent service visit go smoothly. Hope to see you again at Al Hendrickson Toyota!

August 21, 2020

I needed a Tire replacement due to a road hazard. I got there and was promised 1 hour. Sadly I walked outside and hour later and my car was never taken in they finally took it in and fortunately got me out More

by cashkatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Al Hendrickson Toyota responded

I'm sorry to hear about the delay here. We strive for quick and efficient service, and I will be sure to share this feedback with my team and work to improve our process going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 21, 2020

This a a great car dealership and I will tell everyone that I know about this company. Al Hendrickson as been a part of my life for more then 10 years now. More

by HIGHERLEVEL_MGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Aug 21, 2020 -

Al Hendrickson Toyota responded

Thank you for your loyalty to Al Hendrickson Toyota. It made our day to receive such wonderful feedback from a long time customer. We are grateful to have earned your business and we look forward to working with you next time.

August 20, 2020

I called Al Hendrickson and made an appointment. When I arrived, Mr.Jarrett Elder Sr. was available to attend me. He told me that a lot of recalls would need to be done in my car and it would take a long t More

by HELENMOTA68
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Al Hendrickson Toyota responded

Helen, thank you for trusting us to get the job done! At Al Hendrickson Toyota, it is our goal to take excellent care of guests and it made our day to see that Jarrett hit the mark! We're proud to have earned your loyalty!

August 19, 2020

Chris was a pleasure to work with and was extremely helpful. I've taken my vehicle to other local dealerships and this was a much better experience. More

by gregheiman15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2020 -

Al Hendrickson Toyota responded

Greg - It means a lot to hear that our service stood out to you. Thank you for rating Al Hendrickson Toyota five stars and giving a shout out to Chris! We look forward to your next visit with us.

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