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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,027 Reviews

7,027 Reviews of Al Hendrickson Toyota - Service Center

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September 09, 2020

The service that I received from the service department was wonderful. I bring all my cars there to get service. They’re fast and efficient. More

by ginamarietrent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mohi
Sep 09, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! It is always a pleasure to service your vehicle here at Al Hendrickson Toyota, and we look forward to your next visit!

September 09, 2020

We buy 5 car in this is dealer, and get trouble just a We buy 5 car in this is dealer, and get trouble just a tire! This guy not resolve my daughter car problem! And so rude Thank you Think I got More

by RHUEBRA
Recommend Dealer
No
Employees Worked With
Sales
Sep 24, 2020 -

Al Hendrickson Toyota responded

I apologize for your disappointing experience. It is concerning to hear that you are still experiencing trouble with your car and I would appreciate the chance to speak with you directly. I cannot gather your contact information from this review, but feel free to reach out to me directly so we can straighten things out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 09, 2020

El Sr. Jeffrey Valdez me atendió en forma profesional, cortez y educada. El servicio fue rapido y eficiente. Es un excelente concesionario en el que confio. More

by GSANCHEZBREA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Sep 10, 2020 -

Al Hendrickson Toyota responded

Gracias por compartir su experiencia trabajando con Jeffrey! Apreciamos la reseña positiva y esperamos volver a verle en Al Hendrickson Toyota!

September 08, 2020

Fast, Efficient and got the job done without any issues. Klaus was a good help and got me in and out of the dealership. Thank you More

by MARIANAGRISWOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Sep 08, 2020 -

Al Hendrickson Toyota responded

We appreciate the great review! Thank you for sharing and for shouting out Klaus. Safe travels and we hope to see you back at Al Hendrickson Toyota!

September 08, 2020

Klause was awesome. He was super nice and very informative. he never made me feel rushed on the phone. He took the time to answer my questions. More

by FWALTERS1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KLAUSE COBB
Sep 08, 2020 -

Al Hendrickson Toyota responded

It is wonderful to hear that Klause delivered such excellent service! Thanks for the review and we hope to earn your business at Al Hendrickson Toyota down the road!

September 08, 2020

I’m very disappointed with my experience, i have a recall for over a year now and when i went to Al Hendrickson Toyota they changed oil etc and when i returned they informed me that they still didn’t have th More

by da3655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Sep 24, 2020 -

Al Hendrickson Toyota responded

Customer safety is a top priority for us and I am so sorry to hear about your concerning situation. I understand your frustrations and I apologize if your recall is taking longer than anticipated. I'd like to collect some more information to better understand how we can assist you. I won't be able to reach you without your full name so please consider giving me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 07, 2020

Excellent service, everyone was extremely expert on what they are doing! Great fast experience that I will recommend to friends and family! Jennifer was great! More

by Luis C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Sep 08, 2020 -

Al Hendrickson Toyota responded

Hi Luis - Thank you for the great review! We appreciate you taking the time to share and hope to see you back at Al Hendrickson Toyota!

September 06, 2020

Usually have my truck serviced at Deerfield Toyota. Al Hendrickson did the work I asked for and while quick I was unimpressed with the return of my vehicle in that it wasn’t washed like Deerfield Toyota d More

by KURT1LITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Al Hendrickson Toyota responded

We want guests to be confident in our services so it's hard to see this feedback. I apologize for not leaving a better first impression and I will be sure to address these concerns with my team so we can improve moving forward. If you would like to speak with us directly, please don't hesitate to call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100.

September 06, 2020

Yesterday I had a 7am appointment to get new tires and One again JARRET ELDER did a great job with getting me new tires thanks More

by WILDRED989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! Jarrett is an excellent member of our team at Al Hendrickson Toyota, and we are so glad he was able to assist you in getting you your new tires. If you ever need anything else, don't hesitate to come back and see us again!

September 06, 2020

This dealership always treats me and my vehicle great I have no complaints and everything that needs to get done to the car always gets done great. More

by moultondloris6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Sep 08, 2020 -

Al Hendrickson Toyota responded

Thank you for posting your wonderful feedback for our Al Hendrickson Toyota team. It is great to hear that you are continuously impressed during your visits!

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