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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,028 Reviews

7,028 Reviews of Al Hendrickson Toyota - Service Center

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September 13, 2020

Been customer of Al H. for numerous years and have requested Chris Kulazidis each time for service. He is honest, explains issue very well and I leave confident knowing my Toyota is in good hands. More

by svlaskody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kulazidis
Sep 14, 2020 -

Al Hendrickson Toyota responded

Thank you so much for being a longtime Al Hendrickson Toyota customer! We love that you can depend on Chris to keep you safe out on the road. Have a wonderful week!

Sep 14, 2020 -

svlaskody responded

Been customer of Al Hendrickson for many years. Would not have service anywhere else!! Dependable, excellent service and great quality of work!

September 13, 2020

This is the best dealership ever. The attention on Service was great! Henry has the best costumer service ever. They has the best deals ever More

by WILFRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Al Hendrickson Toyota responded

We couldn't have asked for better feedback! It's always our pleasure to deliver exceptional service at competitive prices. Thank you for your confidence in Al Hendrickson Toyota!

September 13, 2020

Service writer amazing. Service time was minimal. Great service experience! The work done was done quickly and efficiently. Service writer was knowledgeable and courteous. Overall very great experience. More

by Loanranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Sep 13, 2020 -

Al Hendrickson Toyota responded

A big thanks for the 5-star review from all of us here at Al Hendrickson Toyota! We love to see that our team took great care of you and provided excellent service on your visit. We hope to assist you again next time!

September 13, 2020

My experience with Toyota was a good one I had appointment the guy was A good good Service person my car was done in a very good Timely way More

by clarkjuliett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Camello
Sep 13, 2020 -

Al Hendrickson Toyota responded

Thank you, Clark. We're glad to hear you received prompt service from our team on your recent visit with us. We hope to see you back at Al Hendrickson Toyota for your next appointment!

Sep 13, 2020 -

clarkjuliett responded

OK thank you very much

September 12, 2020

I was told to be there by 12pm. I arrived at 11:45am... was told it should be no more than 2 hours. It was 2:35pm and noticed no one came to me to complete my maintenance and leave. When I approach my serv More

by ARILION
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Claus
Oct 06, 2020 -

Al Hendrickson Toyota responded

I'm so sorry that we kept you waiting. We should have been more communicative about these delays and I certainly understand your frustration. I appreciate you bringing this situation to my attention so that I can address it. If you're willing to give us another chance, I would be glad to assist you, so don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 12, 2020

i purchased my 2020 Camry in June. I went to start the car and just heard a click. I made an appointment and was able to bring it in. The battery was replaced and all is good now. Thank you. More

by FRANK.FAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine
Sep 14, 2020 -

Al Hendrickson Toyota responded

Frank, thank you for the review! It was our pleasure to assist you here at Al Hendrickson Toyota, and if you and your 2020 Toyota Camry ever need anything else, don't hesitate to come back and see us again!

September 11, 2020

This dealer is near to my house. Klaus Cobb is professional and diligent. I texted him my appointment to get a confirmation, and he replied promptly. Very professional. More

by fabisurf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Sep 17, 2020 -

Al Hendrickson Toyota responded

Thank you for sharing your positive feedback! If there is anything we could have done to elevate your experience to 5-stars, please let us know. Gary Cann - Vice President Parts and Service - (954) 972-1100

September 10, 2020

He's a good seller who really tells you what the real cost and special offers the Dealer helps you in everything that's available. Very patient and in good spirits. More

by SUSANAAGUILAR967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron C
Sep 10, 2020 -

Al Hendrickson Toyota responded

Thank you so much for sharing such positive feedback! We are happy to know that you enjoyed your experience with us at Al Hendrickson Toyota and we wish you safe driving in your new vehicle.

September 10, 2020

Chis Laport did an great job. Let me know about progress and completion. Service was completed in a timely fashion. When I spend $440 ,I would expect a car wash More

by KRYMUT53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review and feedback. I will certainly let Chris know that you appreciate his help, and I will certainly share your comments with our team and we will work to improve our process going forward. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 10, 2020

Very good dealership, dependable, on time and I love Very good dealership, dependable, on time and I love coming in for service. Always good environment, clean, comfortable, friendly staff. Will rec More

by lecindagregory
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Sep 10, 2020 -

Al Hendrickson Toyota responded

Thank you for the kind review! There's nothing we love more than hearing our guests had a good experience, and we appreciate you taking the time to share. Safe travels and we hope to see you back at Al Hendrickson Toyota down the road!

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