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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,030 Reviews

7,030 Reviews of Al Hendrickson Toyota - Service Center

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September 21, 2020

I got a new car only 2 weeks. I drove off the lot and the next day the check tire light came on. Brought it back 3 times and they said it was the sensor and the they reprogram it. Next day the light was back More

by Charkimtt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting us to get the job done. I am glad to hear that Chris was able to fix your vehicle's tire as it is our goal to keep customers on the road safely!

September 20, 2020

Service was prompt safe and polite. Representative was extremely careful and very informative. Outside waiting area had enough room for multiple people to be socially distant. More

by dronix_2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz, Austin R
Sep 20, 2020 -

Al Hendrickson Toyota responded

Feedback like this makes our day and we appreciate you taking the time to post about your experience. It is our goal to meet the needs of guests and we are honored to have your business at Al Hendrickson Toyota!

September 20, 2020

I was satisfied with the experience and the way that I did with Hendrickson Toyota in the future I will not hesitate to come back and have my car fixed More

by mpin0751
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jennifer
Sep 20, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota with your vehicle. We look forward to taking care of you during your next visit!

September 20, 2020

I have a 2020 Toyota Camry still under warranty I went I have a 2020 Toyota Camry still under warranty I went in on September 3rd to have my car service because wind was coming threw my driver side windo More

by TAMIKAEDGAR73
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeffrey
Oct 06, 2020 -

Al Hendrickson Toyota responded

Tamika - I sincerely apologize for the lack of communication on our end. I would be more than willing to speak with you directly about the issues you are having with your driver-side window. However, I do see the concern has already been taken care of. Unfortunately, I am unable to find your contact information based on this review - if you still have the concern, please do not hesitate to call me. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 20, 2020

Klaus and Norman in the service department go out of their way to take care of me and my family. They are honest and respectful. More

by abunuwark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus,Norman
Sep 20, 2020 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota and for giving a shout out to Klaus. We're committed to taking care of customers and I am glad that came through to you!

September 20, 2020

Brought the car in for an outstanding recall. Shedrick, my service writer was very polite and professional. recall took longer than expected but work seems to have been done correctly. Only suggestion woul More

by mfdvalle
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Sep 21, 2020 -

Al Hendrickson Toyota responded

Thank you for your patience and your business! We appreciate you posting a review and will keep your feedback in mind moving forward. It's great to hear that you had a positive experience working with Shedrick and we look forward to assisting you next time at Al Hendrickson Toyota. Enjoy your week!

September 19, 2020

My tires where not rotated. I received my car after and hour and a half and the service was not doen correctly, now I am not sure if the service was done. I had to talked to another service advisor becau More

by MELVINPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmine armano
Oct 06, 2020 -

Al Hendrickson Toyota responded

Melvin - I'd like to apologize for not offering a more seamless experience. We expect guests to be confident in our services and I am here to clarify any outstanding questions that you may still have regarding your recent visit. I won't be able to reach you without a last name so please consider giving me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 19, 2020

Excelente atención de parte del señor Henry delgado muy amable y competente me dio una gran ayuda y orientación en todo el servicio a lo carro gracias More

by EAGHMARACAIBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Al Hendrickson Toyota responded

Gracias por compartir su experiencia! Es fantastico oír que Henry le ayudo con su servicio. Apreciamos la reseña y esperamos volver a verle en Al Hendrickson Toyota!

September 19, 2020

Exceptional staffing ready to serve all your needs. Very clean environement. The staff is friendly and knowledgeable. Nice waiting area while your car is in for service. More

by JJUDY0824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bergmann
Sep 21, 2020 -

Al Hendrickson Toyota responded

Your feedback means so much to all of us at Al Hendrickson Toyota. Our team strives to provide guests with an enjoyable experience and we are glad that came true for you!

September 19, 2020

Thank you Chris K. for amazing, on time, and professional service. Chris provides top of the line service and makes the experience working with Toyota better. Thanks Moshe! More

by MOSHIKOZF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2020 -

Al Hendrickson Toyota responded

Moshe - thank you for trusting Al Hendrickson Toyota with your vehicle. It is wonderful to hear that Chris consistently impresses you by providing excellent service. We look forward to your next visit!

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