Al Hendrickson Toyota - Service Center

Excellent service as always. Associates were there to assist and ensure a fast and friendly visit. Asked if there were any issues apart from regular service and explanation was provided as to what was do assist and ensure a fast and friendly visit. Asked if there were any issues apart from regular service and explanation was provided as to what was done. More

I’ve been a customer for years and have always had good experiences. Unfortunately this experience was poor. The service rep called me after three hours of my car being dropped off to suggest additional experiences. Unfortunately this experience was poor. The service rep called me after three hours of my car being dropped off to suggest additional services. I then told him I would just do the oil change, even though I had just gotten one three months ago. He insisted it has been too long since my last change which was incorrect it turns out. Another two hours went by and I started calling to see if my car was ready, and I couldn’t get through to the service desk. I then got driven to the service area and began walking around the lot to see my car parked and finished. I went in and paid then drove off. Shortly after that I got a call from the rep saying he must have had the wrong phone number even though he had called me two hours ago. Very frustrating experience!!! More

Great communication. Great service. Service advisor, Klaus is exemplary and communicates exactly what is going on with the car and what is necessary to fix it. I will continue to use al Hendrickson Toyo Klaus is exemplary and communicates exactly what is going on with the car and what is necessary to fix it. I will continue to use al Hendrickson Toyota and Klaus as my service advisor. More

Jarrett is a star. I look forward to seeing him for all my car service needs. Al's does a fantastic job, highly recommend for service and sales! my car service needs. Al's does a fantastic job, highly recommend for service and sales! More

Service was great 👍 Norman and Klaus provide 👏 good customer service thanks guys. Been going to AL Hendrickson for 11 years to service my Toyota carmy customer service thanks guys. Been going to AL Hendrickson for 11 years to service my Toyota carmy More

Excelente servicio, puntualidad y atención, desde que solicite el appointment online hasta que terminaron con el mantenimiento de mi auto fueron A1 bravo!!! Gracias muy agradecida solicite el appointment online hasta que terminaron con el mantenimiento de mi auto fueron A1 bravo!!! Gracias muy agradecida More

Excellent customer service all the way around. From the sales room to the service dept. All great. Highly recommend Al Hendrickson to everyone. Ask for Dexter in sales, Dino in finance and Klaus in service sales room to the service dept. All great. Highly recommend Al Hendrickson to everyone. Ask for Dexter in sales, Dino in finance and Klaus in service. More

I've been dealing with this dealership for many years and I am always returning because of their customer service. Shedrick has great customer service skills. He is good with customers I am always returning because of their customer service. Shedrick has great customer service skills. He is good with customers More

Ok my first time to buy a car I think I was getting a deal but I was lie to .So I have to keep the car but that's ok the sales people have to do better than that ,there are not only there to sell c deal but I was lie to .So I have to keep the car but that's ok the sales people have to do better than that ,there are not only there to sell car but to let you have a good experience and then tell others .You know what they say first impression last More

The wait was really long, but I do understand it was a Saturday and they did their best. I was happy at the end with the service. Chris Kaluzidis is awesome. Saturday and they did their best. I was happy at the end with the service. Chris Kaluzidis is awesome. More