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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,030 Reviews

7,030 Reviews of Al Hendrickson Toyota - Service Center

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September 28, 2020

Very professional, very polite, great team management, no hassle, very positive vibes around the work establishment. Will come here for service more often. Very happy. More

by jay90medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Al Hendrickson Toyota responded

Hi Jay - Thank you for taking the time to review us! It is wonderful to hear that you had such a positive experience at Al Hendrickson Toyota. We appreciate your support and hope to work with you again down the road!

September 27, 2020

Shedrick was AWESOME.... Great mood... Great service!! Thank you! If everyone was a helpful and as efficient!! Thank you for getting me in and out quickly! More

by cindy22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Sep 28, 2020 -

Al Hendrickson Toyota responded

Thank you for your continued support. We're pleased to see that Shedrick always takes care of you during your visits to Al Hendrickson Toyota!

September 27, 2020

Klaus was very knowledgeable and caring. I was just upset that I had an appointment and it took 2 1/2 hours for an oil change. Usually it’s an hour and I wait, had to have someone pick me and and bring me ba More

by TMK237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Oct 06, 2020 -

Al Hendrickson Toyota responded

Our apologies for the delay at your recent appointment. We strive to provide timely service and I'm sorry we missed the mark. Thank you for choosing Al Hendrickson Toyota! We look forward to delivering a five-star experience next time. Gary Cann - Vice President Parts and Service - (954) 972-1100

September 27, 2020

Very attentive and professionalJob done in a timely Very attentive and professional Job done in a timely manner Very helpful and informed keeping me updated when necessary. I would definitely recomm More

by mrsg1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota to get the job done. I am glad to hear that our team was so accommodating as it is our goal to take care of guests. We look forward to working with you next time!

September 27, 2020

Pretty good service, good time, cleanest, not expensive, excellent attention, quality of service and great team, I’m happy to bring my car over there More

by RJSG78
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota with your vehicle. We look forward to taking care of you during your next service visit.

September 26, 2020

I have had my vehicles serviced here for several years. Always excellent service. Service people always professional and knowledgable On my vehicle. Jarrett was very nice. More

by shope1922
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Al Hendrickson Toyota responded

Thank you for your loyalty to Al Hendrickson Toyota. It is fantastic to see that Jarrett was such a pleasure to work with during your recent visit. We look forward to seeing you next time!

September 26, 2020

My service advisor is an absolute gem. He solves any issues that might arise like a real pro. I switched to Al Hendrickson precisely because of staff like him. Great job Jarrett, you are appreciated! More

by LDAMBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2020 -

Al Hendrickson Toyota responded

There is nothing we love more than seeing kind words about our wonderful team. It really means a lot that you can depend on Jarrett to take excellent care of you and your vehicle. Thank you so much for being a great Al Hendrickson Toyota customer!

September 25, 2020

Amazing service good vive staff are very friendly always a pleasure to go get a service for my car love the experience and vibe o More

by DELVA.JIMMY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! It is fantastic to hear that the team delivered such an excellent experience. Safe travels and we hope to see you again at Al Hendrickson Toyota!

September 25, 2020

Jeffrey was great! Your waiting room needs updating. When someone goes to get your car outside, there should be seating available (for older people etc.) who can't stand up waiting for a long period. More

by MLOUANDRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Oct 06, 2020 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad Jeffrey took good care of you here, and we do appreciate you taking the time to leave us some feedback. I will be sure to share this with my team. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

September 25, 2020

Frank Picciotti provided great service and customer care. He is very kind and mindful of customer’s concerns. All the work was done in a timely basis. I’m pleased with the job done. More

by JAMV98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Picciotti
Sep 25, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to share and shout out Frank! We appreciate your business and are happy to hear that you had such an excellent service experience. Safe travels and we hope to see you again at Al Hendrickson Toyota!

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