Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,172 Reviews

7,172 Reviews of Al Hendrickson Toyota - Service Center

Sort by
November 17, 2020

Service was excellent, and was done quicker than I thought. Great price! Charles was kind and friendly. Excellent customer service. Excellent hospitality. Thank you very much Al Hendrickson Toyota! More

by ynnejsenoj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Smith
Nov 17, 2020 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota with your business! We strive to deliver friendly and accommodating service, and it is wonderful to hear that this was reflected in your time working with Charles. We appreciate you taking the time to share and hope to work with you again down the road!

November 17, 2020

Very professional, always running on time. Everyone has a great personality and very knowledgeable with the service. I recommend going here for any service necessary . Staff is great, and friendly. More

by RACMCKENZIE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Nov 17, 2020 -

Al Hendrickson Toyota responded

It really means a lot that you would recommend us! Thank you so much for sharing this excellent feedback so that others will know what it's like to be a guest at Al Hendrickson Toyota. Hope to see you next time!

November 17, 2020

I m very disappointed because I request to put water in my windshield and they didn’t do it, and this is not the first time that happens More

by NANCYC1457
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carmelo Armano
Dec 02, 2020 -

Al Hendrickson Toyota responded

This is a disappointing review to read. It sounds like there may have been a miscommunication here, and I would be more than willing to speak with you directly to see if we can make this right. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 16, 2020

Shedrick is awesome. He got me out of there in a hour, on a Saturday! Amazing! The place was packed and it was much appreciated. More

by courtneym007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Nov 17, 2020 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! Shedrick is an excellent member of our team at Al Hendrickson Toyota, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

November 16, 2020

This time around Frank got me out there in less than 2 hours, on a Saturday! The service department is always helpful, friendly and professional. More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
Nov 16, 2020 -

Al Hendrickson Toyota responded

"Helpful, friendly and professional" are all words we love to see. Thank you for sharing this excellent feedback about Frank and our Service Department! We look forward to your next visit with us.

November 16, 2020

Klaus is my go to guy! Always and forever! I also use Klaus is my go to guy! Always and forever! I also use him for my customers they too love his attention to detail..... keep up the great work! More

by IZQUIERDO.ENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Coxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann, Denise R
Nov 17, 2020 -

Al Hendrickson Toyota responded

Thank you for posting about your experience with Klaus at Al Hendrickson Toyota! We're thrilled to hear that he consistently provides you with top-notch service. Hope to see you next time!

November 14, 2020

Excellent Dealership.. Shedrick in the service department was really great! I brought my RAV4 in for 20,000 mile service and he had it ready for me in las than an hour.. More

by HNARTIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Nov 16, 2020 -

Al Hendrickson Toyota responded

Thank you for the kind words and for shouting out Shedrick! We strive to deliver efficient service, and it is great to hear that this was reflected in your time working with us. We appreciate your business and are wishing you many safe and happy miles in your Toyota RAV4! - The Al Hendrickson Toyota team

November 14, 2020

Last Thursday Toyota published a list of recalls. ,including the 2020 RAV4. I bought mine in January of 2020. On the Tuesday before the recall my NEW. Car With only 1200 miles stopped dead in the m More

by nuorret
Recommend Dealer
No
Employees Worked With
Jennifer Burton
Dec 02, 2020 -

Al Hendrickson Toyota responded

Marie - I'm sorry to hear that you are frustrated, and it sounds like there may have been some confusion on the recall here. I would be more than willing to speak with you directly about this to ensure we get everything sorted out. Customer safety is our number one priority here, and we certainly want you to feel safe on the road. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 14, 2020

Chris K is always straight forward in reviewing my requests and telling about the services that are required. Plus easier to pay online and pickup the car. Thanks! More

by ramonhouse
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Al Hendrickson Toyota responded

Thank you for your confidence in Al Hendrickson Toyota. It's fantastic to hear that Chris continues to provide you with 5-star service and we look forward to working with you next time!

November 14, 2020

Excellent service ...Mr Henry Delgado was very friendly and a gentleman with me, he is a excellent employee and very professional. Thanks for your service More

by FRANZFOGATA1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Al Hendrickson Toyota responded

Feedback like this makes our day and we appreciate you taking the time to share. We will be sure to share your kind words with Henry! All of us at Al Hendrickson Toyota look forward to working with you next time!

...
538
...