Al Hendrickson Toyota - Service Center

I was helped by Carmelo Armano at the service department, he was very kind, really took the time to address my concerns, and was very professional! department, he was very kind, really took the time to address my concerns, and was very professional! More

Chris is great and friendly.. customer service was fast and no surprises.... I’ll continue to take my car there for service and have Chris take care of my vehicle .. and no surprises.... I’ll continue to take my car there for service and have Chris take care of my vehicle .. More

When i make my appointments I ask for my usual When i make my appointments I ask for my usual write up tech Shedrick who takes good care of me and I am always satisfied When i make my appointments I ask for my usual write up tech Shedrick who takes good care of me and I am always satisfied More

Very professional clean knowledgeable informative staff . The wait time was great Better than expected They took good care of my care needs I would recommend them anytime to anyone . The wait time was great Better than expected They took good care of my care needs I would recommend them anytime to anyone More

Shedrick had me out of there in 2 hours. For a 20k AND fuel pump! Thank you! The service area seemed super busy, but I did not feel like I was unnoticed. fuel pump! Thank you! The service area seemed super busy, but I did not feel like I was unnoticed. More

Everything was fine except it took too long.The place Everything was fine except it took too long. The place was clean and the service department was courteous and knowledgeable. The employees were ver Everything was fine except it took too long. The place was clean and the service department was courteous and knowledgeable. The employees were very kind and respectful. More

I had a very good experience at my service appointment. Service was timely, thorough and honest. Chris Leporte was a pleasure to deal with. I would really appreciate if the complimentary car wash provided Service was timely, thorough and honest. Chris Leporte was a pleasure to deal with. I would really appreciate if the complimentary car wash provided in past as part of service appointment could be reinstated. Also, I would appreciate receiving an e-mail confirming my service appointment sooner after I make the appointment, as well as the ability of phone customer service to confirm my appointment without needing to send to a service advisor to confirm the appointment. More

Excellent service! Good attention, good staff, good environment. I like the place. I Henry is the most friendly there, he is great😉. I will definitely return. environment. I like the place. I Henry is the most friendly there, he is great😉. I will definitely return. More

Tacoma service item(s) listed on paperwork we’re not performed. Not the first time that this has happened. When one service item is omitted, it makes me wonder if other service items were missed as well performed. Not the first time that this has happened. When one service item is omitted, it makes me wonder if other service items were missed as well. More

Shedrick is exceptional and the drivers were very pleasant Al Hendrickson is my favorite place to do business. I bought my two cars and always service my cars there. pleasant Al Hendrickson is my favorite place to do business. I bought my two cars and always service my cars there. More