Al Hendrickson Toyota - Service Center

Came in for service without an appointment. No problem, I asked how long it would take and was told about an hour and a half. I was out of there before that! asked how long it would take and was told about an hour and a half. I was out of there before that! More

Second visit to these dealer to do an oil change. Unfortunately, I made the appt online and randomly got the same rude guy to check me in. Horrible customer service skills and a terrible attitude eve Unfortunately, I made the appt online and randomly got the same rude guy to check me in. Horrible customer service skills and a terrible attitude everytime I asked a question. Jeffrey Valdez More

Good service and good customer service the service was fast they talk about the problem with the car why need the change the battery every two years fast they talk about the problem with the car why need the change the battery every two years More

Jarrett E. was absolutely fabulous! He waited on me when the others were staring at computer screens. He was professional and polite. Praise him! Give him a raise. the others were staring at computer screens. He was professional and polite. Praise him! Give him a raise. More

The service was good however i was disappointed that they did not wash the car when requested at the end of the service. also when the car was returned to me the car was not sanitize. did not wash the car when requested at the end of the service. also when the car was returned to me the car was not sanitize. More

Mr. Anderson is always professional, attentive, and courteous. They did the 5 point service and got me out within an hour. Great job! Thank you. courteous. They did the 5 point service and got me out within an hour. Great job! Thank you. More

Great staffEasy to work withCourteous as always. Great staff Easy to work with Courteous as always. Received my auto back in a timely manner I like that I can drop my car and they called with esti Great staff Easy to work with Courteous as always. Received my auto back in a timely manner I like that I can drop my car and they called with estimate More

When I purchased the car a year and a half ago, I added the 3year service to the financing, when I I went in for my oil change they told me that’s I used that service up. When I asked for additional infor the 3year service to the financing, when I I went in for my oil change they told me that’s I used that service up. When I asked for additional information, they told me that it’s 3 years or 5 visits, which I was not told when I purchased the car. I would have not purchased the plan if I knew this.... very upset. Had to pay $65 for an oil change that I thought was going to be free since I added it to the financing in the beginning. Be aware. Was not the service representatives fault, but it was not fair to the customer, me either. More

Went in to get an oil change and the service rep. over charged me and charged me for a service I did not I receive. Called customer service and the lady on the phone was extremely rude and kept placing me charged me and charged me for a service I did not I receive. Called customer service and the lady on the phone was extremely rude and kept placing me on hold, said there was no managers available. Left a call back number and have not been reached at for my concern. More

Henry my writer was great to work with.Next time ill call ahead just to make sure i can work with him again.Looking forward to it ahead just to make sure i can work with him again.Looking forward to it More