Al Hendrickson Toyota - Service Center

I felt that the price for the battery , labor and added costs was unduly high. Having said that, my experience with Henry from service, was excellent: a very capable, friendly, helpful, guy!! costs was unduly high. Having said that, my experience with Henry from service, was excellent: a very capable, friendly, helpful, guy!! More

The experience was phenomenal, my needs were met immediately upon request. My advisor Oscar took care of my vehicle repair needs without delay. Awesome service. immediately upon request. My advisor Oscar took care of my vehicle repair needs without delay. Awesome service. More

Great service .and car was done in less then 1 hour.service writer was very helpful .great dealer to deal with. would recommend this dealership to my friends hour.service writer was very helpful .great dealer to deal with. would recommend this dealership to my friends More

We always have a positive experience at Al Hendrickson. We have been leasing cars for them for many years and have always been pleased with both sales and service. And, the management is present and alwa We have been leasing cars for them for many years and have always been pleased with both sales and service. And, the management is present and always ready to help. More

TOLD ME TO BRING MY CHEVY CAMARO WHICH I BOUGHT THERE IN AT 7 AM FOR AN OIL CHANGE.MADE IT SOUND LIKE IT WAS INCLUDED IN MY EXTENDED WARRANTY. I GOT THERE AND WAITED ALMOST 2 HOURS AND CAR WAS STILL SITTING AT 7 AM FOR AN OIL CHANGE.MADE IT SOUND LIKE IT WAS INCLUDED IN MY EXTENDED WARRANTY. I GOT THERE AND WAITED ALMOST 2 HOURS AND CAR WAS STILL SITTING OUTSIDE THE SHOP. THEY WERE WAITING FOR AN OIL FILTER. THEY WERE GOING TO CHARGE ME ABOUT 100 DOLLARS SO I TOOK THE CAR AND LEFT More

Very professional and friendly. Took my service even though my assigned assistant wasn’t in yet. He listened to my concerned and noted the document though my assigned assistant wasn’t in yet. He listened to my concerned and noted the document More

I couldn't make my appointment with Shedrick, so he made sure that on his day off someone else would take care of my needs. Chris did a good job. Representatives are very professionals and provide excelle sure that on his day off someone else would take care of my needs. Chris did a good job. Representatives are very professionals and provide excellent customer service. I was very satisfied with the work too. Thanks! More

It was the worst service ever. I was there from 10am until 4:30 just for tent and my car was never detailed. Horrible Chris K. until 4:30 just for tent and my car was never detailed. Horrible Chris K. More

Been going here for years but recently the communication and customer service is like that of a 3rd world country. Not one person that answers the phones seems to know or care about anything... brought my t and customer service is like that of a 3rd world country. Not one person that answers the phones seems to know or care about anything... brought my truck in for basic maintenance some warning lights were on .. when i left even more check engine lights were on... took an entire day for a basic oil change and tire rotation , More

The visit was quick and easy. The price was right, the service time was short and the service adviser was friendly. I’m glad I didn’t wait to get the car in for service. service time was short and the service adviser was friendly. I’m glad I didn’t wait to get the car in for service. More