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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,570 Reviews

6,570 Reviews of Al Hendrickson Toyota - Service Center

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April 23, 2023

The service is always good! Henry was super nice. The service was fast and they did a excellent service. More

by andreaherrera122779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

We are thrilled to hear that you had an excellent service experience with Henry and our team, Andrea! Thank you for taking the time to leave us a five-star review and we look forward to seeing you again down the road!

April 23, 2023

Always grateful for the service to my Toyota Prius, and Oscar Vizcarra was super nice, thanks. More

by ROBERTOAMPUERO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

Roberto, thank you for the review! We are so glad to hear that Oscar delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

April 23, 2023

I love working with Claus Kobb as my service rep, he always is personable and knowledgeable. More

by CARDY1920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claus Cobb
Apr 24, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate the kind feedback about Claus and hope to see you again at Al Hendrickson Toyota. Safe travels!

April 22, 2023

Chris Leporte is the person I have been using for many years. I have to admit the entire staff is great More

by chattertong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

We're glad to hear that Chris and the rest of our team at Al Hendrickson Toyota have been providing you with great service for many years! Thank you for your kind words and continued loyalty. We look forward to seeing you again next time!

April 22, 2023

My wife, my son and daughter-in-law and myself consider Norman Franz like family. We all feel in good hands with any Automotive problems or simple servicing needs. We have been with Al Sr., Al Jr. and Toy More

by rick.waldman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

We are grateful to have you all as part of the Al Hendrickson Toyota family, Rick! It's wonderful to hear that Norman Franz has taken such great care of you all over the years. Thank you for trusting us with your automotive needs and for sharing your experience with the team.

April 22, 2023

Michelle Vonhedt was there when we arrived and right on task to get our car serviced. Excellent service. More

by THOMASDEROSA09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Vonhedt
Apr 24, 2023 -

Al Hendrickson Toyota responded

We're glad to hear that Michelle provided excellent service during your recent visit to Al Hendrickson Toyota, Thomas! Thank you for taking the time to share your experience with us. We hope to see you again soon for all of your future service needs.

April 21, 2023

The service was excellent. The representative greeted me in a friendly manner and provided me with the options available for an oil change. More

by DUNCANGARETH2020
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John a.k.a Tuna
Apr 21, 2023 -

Al Hendrickson Toyota responded

We're glad to hear that you had an excellent experience at Al Hendrickson Toyota, and that our representative was friendly and informative during your visit. Thank you for taking the time to share your feedback with us!

April 21, 2023

I was totally in shock the total amount due this time of service , $ 1058.90 . I was told that the total quoted was $ 779.47 . I did not know that was the cost of 3 tires and alignment without including 2 f More

by VGIULIANI735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Apr 24, 2023 -

Al Hendrickson Toyota responded

I am very sorry for any miscommunication regarding the final cost of our services. We strive to offer excellent value, and if there were any surprises here, I would be happy to discuss them further with you. Please reach out at your convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 20, 2023

Servicio rápido y seguro,estuve el tiempo justo,atencion agradable y cordial,gracias por los servicios More

by ambry1515
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Al Hendrickson Toyota responded

Gracias por compartir su experiencia positiva trabajando con el equipo Al Hendrickson Toyota!

April 20, 2023

My service rep jarret was very rude I would like to switch back to my old rep Henry More

by gmen200992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

I am very sorry to hear you had a negative interaction with our team. We take negative feedback seriously and use it to improve for our customers, so I would like the chance to discuss what has transpired. Please reach out to me directly when you can so I can make sure future visits are set up with Henry. Thank you, Norman Frantz - Service Manager - 954-545-6931

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