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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,569 Reviews

6,570 Reviews of Al Hendrickson Toyota - Service Center

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April 27, 2023

Great service, attention as needed, very professional all the time. Friendly and courteous. Highly recommend. More

by gmas0217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb
Apr 27, 2023 -

Al Hendrickson Toyota responded

The Al Hendrickson Toyota team is always here to help you out! Thank you for supporting Al Hendrickson Toyota and we will see you next time!

April 27, 2023

Jarrett is an excellent service advisor! He remembers me from visit to visit and always has me in and out as quickly as possible. More

by DEBORAH.JOURNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

Al Hendrickson Toyota responded

We can't wait to pass along your kind words to Jarrett! Thank you for being a loyal customer of Al Hendrickson Toyota!

April 27, 2023

Jennifer in the service dept was great & had work done on time. She kept me informed on the cost, issue, & finish time. More

by DAN.COURSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Apr 28, 2023 -

Al Hendrickson Toyota responded

We appreciate your review, Dan! Jennifer is a valued member of the Al Hendrickson Toyota team and always provides top-notch service. We're glad to hear she kept you informed throughout the process and completed the work on time. Have a great rest of your day and safe travels ahead!

April 25, 2023

My one disappointment is that it took 5 hrs on a Saturday to service my vehicle. This should not happen I had a scheduled appointment and I should have been advised that it was going to be long I would have More

by ANTONESCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. LaPorte
Apr 27, 2023 -

Al Hendrickson Toyota responded

I am so sorry that your service visit took longer than anticipated. We certainly expect more for our valued guests, and I will be sure to discuss your feedback with my team to ensure we are providing timely care. If there is anything else you'd like share, please don't hesitate to get in touch. Thank you, Norman Frantz - Service Manager - 954-545-6931

April 25, 2023

Chris is the best , hi always try to help me hi is perfect example of good customer service I always try to make appoiment with him More

by Martharitmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear that Chris provided you with excellent customer service during your visit to Al Hendrickson Toyota! We appreciate your kind words and look forward to seeing you again. See you then!

April 25, 2023

I have worked with Jarrett Elder for several years now. He's the best! I wouldn't have it any other way. Other dealerships have nicer facilities for both the customers and the service personnel that I woul More

by BOBBIJRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that you've had a great experience with Jarrett at Al Hendrickson Toyota, Bobbi! We appreciate your loyalty to our dealership and your trust in our team. We always strive to provide the best service possible to our customers. Thank you for choosing us for your vehicle needs.

April 24, 2023

Great service every time. I am always happy with my service each time. Keep up the good work 👍🏽 More

by desir.thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Apr 24, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your business and hope to see you back at Al Hendrickson Toyota!

Apr 28, 2023 -

desir.thompson responded

Toyota cars are reallocated the best cars

April 24, 2023

Henry has been great to work with while servicing my 2017 Toyota Camry. I have worked with him multiple times and have had no issues. More

by JOHN_P_MAGUIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Al Hendrickson Toyota responded

Thank you for the review, John! We are thrilled to hear that Henry delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

April 23, 2023

El envio del auto para recogerme en casa fue deficiente en el tiempo ; creo que se debe esperar en el Dealer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx More

by benita5606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

Benita, lamentamos saber que su visita no cumplió con sus expectativas. Agradecemos sus comentarios y los tendremos en cuenta a medida que continuamos mejorando nuestros servicios en Al Hendrickson Toyota. Gracias, Eric Silcox - VP of Fixed Operations - (954) 972-1100

April 23, 2023

Very good. Very fast everything. Very professional. I recomend this dealer to my frinds next time. More

by NESTYZUFERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Al Hendrickson Toyota responded

We are thrilled to earn your five stars! Thank you for the kind words and recommendation. We appreciate the stellar review and we look forward to assisting you again in the future here at Al Hendrickson Toyota. Take care!

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