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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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March 24, 2023

Excellent staffs, great job I'm satisfied I would recommend anyone to them, thank you alhendricks More

by AW197273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Al Hendrickson Toyota responded

We're grateful to have earned your support here at Al Hendrickson Toyota! Thanks for the positive feedback!

March 24, 2023

They are friendly and fast , I surely recommend to my friends , keep it up the good qork More

by Juan Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Al Hendrickson Toyota responded

Thanks for this positive feedback about our team, Juan!

March 24, 2023

Always on time and great service crew. I just bought tires from Klause Cobb, with his direction I chose Toyo’s which handle much better than my previous tires. Nice work More

by CFSERVICECORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klause Cobb
Mar 24, 2023 -

Al Hendrickson Toyota responded

We're glad Klause and the team could provide you with such great service! Their consistency in time efficiency and range of industry knowledge always has a positive impact on our customers. We appreciate your business and hope to see you again at Al Hendrickson Toyota!

March 24, 2023

I had a nail in one of my tires on my new lease car! I was charged $309 for the tire! I thought that that was awfully expensive but they informed me because my car was a highbred. It takes special tires More

by JENNIFERROSS4329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
Apr 18, 2023 -

Al Hendrickson Toyota responded

Thank you for supporting Al Hendrickson Toyota, Jennifer! If you have any questions at all, please give us a call and we will be happy to help you out!

March 24, 2023

I had a great experience. I would recommend everyone to go there. They have refreshments for you. More

by weetsherlycineus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Mar 27, 2023 -

Al Hendrickson Toyota responded

Thanks for the great feedback about your experience with our team! We are here to help with any of your future service needs!

March 23, 2023

Great service no problems waited awhile but everything was done that’s supposed to be done More

by MSPRETTY357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Al Hendrickson Toyota responded

We're glad our team could deliver a thorough, excellent service! We hope to see you again at Al Hendrickson Toyota!

March 23, 2023

I MAKE AN APPOINTMENT AND ARRIVE ON TIME. I AM OUT ABOUT AN HOUR. SERVICE ADVISOR IS ON TOP OF IT. TWO THUMBS UP! More

by GZURFLUH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JENNIFER BURTON
Mar 23, 2023 -

Al Hendrickson Toyota responded

We are excited to hear you had a great experience at Al Hendrickson Toyota. Thank you for taking the time to leave us this review!

March 23, 2023

Excellent customer service Met time promised nice waiting area service professional was awesome will be back soon More

by patrickp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carvens Joseph
Mar 23, 2023 -

Al Hendrickson Toyota responded

Thanks for the great review of our waiting area and the team here at Al Hendrickson Toyota! Our service department works hard to be efficient and attentive to customers. We appreciate your business and look forward to seeing you again!

March 23, 2023

My appointment was for 7:00 am, my car was taking in at 7:45 after I asked my advisor why my car was still parked in the parking lot. My 5000 mile service was done in 10 minutes, makes me wonder what kind More

by dulcecristy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Al Hendrickson Toyota responded

I do apologize; part of the waiting time is based on technician availability. We can discuss the service further if you would like to. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 22, 2023

Was taken care fast at the counter, still of course you have to wait for the service to be done!! The waiting room could be nicer, like Toyota of Doral they have a little counter where you can get coffee a More

by MATYB0708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Macwood Cadet
Mar 22, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing this feedback with the team. We appreciate your support!

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