Al Hendrickson Toyota - Service Center

Dealership did great on my car. Thanks for the great service! Chris L is a great guy, he is very nice and answers right away! service! Chris L is a great guy, he is very nice and answers right away! More

Excellent customer service. I haven’t been in last year but finally made it and everyone was just as helpful as I remembered. Thank you. but finally made it and everyone was just as helpful as I remembered. Thank you. More

On Tuesday1/5, When I made the service appointment I asked for the car to be picked up. I was told I would get a call to let me know when. On Friday I called again. Same story-can’t reach anyone in serv asked for the car to be picked up. I was told I would get a call to let me know when. On Friday I called again. Same story-can’t reach anyone in service so I will get a call. Same story when I called on Monday-add ‘urgent’ when they send the email to service. Finally on Tuesday, the 12th, the day of my appointment, I asked to talk to Mr Hendrickson. Shortly thereafter Henry called to say they could not pickup the car until Wednesday. Not a good system and very poor customer relations. The service was accomplished, a day late, and I was very satisfied. Yours, truly, Norma Emrick More

Zero Stars the place is unprofessional unorganized looks like a flea market attacked by all the salesmen hovering around And no matter what time of day if you call no one answers the phone in the service de like a flea market attacked by all the salesmen hovering around And no matter what time of day if you call no one answers the phone in the service dept. Last Toyota for me especially from this dealership More

I was ver pleased with the customer service and professionalism from all the staff there including the valet team. Klaus is always very knowledgeable about service professionalism from all the staff there including the valet team. Klaus is always very knowledgeable about service More

The best place to purchase a vehicle from the way they treat u there is very professional and I left with my car with no complaints at all very satisfied. treat u there is very professional and I left with my car with no complaints at all very satisfied. More

Oscar was very attentive and kind. He is always making sure to provide timely updates when our cars are being served and willing to help as much as possible. sure to provide timely updates when our cars are being served and willing to help as much as possible. More

The job done on my car was well Satisfied thanks to the repro & mechanic that worked on it I do appreciate the service as always repro & mechanic that worked on it I do appreciate the service as always More

very professional, the car was being serviced on time, knowledgeable, recommended needy services were good suggestions, open hours for service department is convenient to me. knowledgeable, recommended needy services were good suggestions, open hours for service department is convenient to me. More

very dissatisfied with service of brakes and how Toyota has not created a recall for the suv brakes since they are very aware of the brakes going bad quickly and not revising guarantees to reflect. has not created a recall for the suv brakes since they are very aware of the brakes going bad quickly and not revising guarantees to reflect. More