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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,192 Reviews

7,192 Reviews of Al Hendrickson Toyota - Service Center

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March 25, 2021

Yes, Senor Oscar the service mgr. did a good job. Initially he tryed to put my job off for a month. I could not do a month later, So he called a few days later & said he can do it soon. So that wor More

by mikerussell@appraiserassociates.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Caldero
Mar 26, 2021 -

Al Hendrickson Toyota responded

Hi Mike - thanks for posting about your experience with Oscar. We strive to meet the needs of guests and I am glad to hear that you were taken care of. If there is anything else that you'd like to share, please reach out!

Mar 26, 2021 -

mikerussell@appraiserassociates.com responded

Thats Great, Why was Oscar's pic not on your system. Isnt he like the Main Guy for service Dept.?

March 24, 2021

I have purchased ONLY Toyotas since 1984--camry; avalon; highlander; Rav 4, and ONLY from Al Hendrickson since I moved to Florida, 1995. ALL service since then also ONLY done at Al Hendrickson. Every exp More

by ray2634
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Butterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Howes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley C
Mar 25, 2021 -

Al Hendrickson Toyota responded

Ray - Thank you so much for your long-time business and support! We are honored to have you as a loyal Al Hendrickson Toyota customer and thrilled that you can depend on our team to keep your vehicle running smoothly and safely. Enjoy your day!

March 24, 2021

The day I walked in there was a game changer. I don’t remember going to any car lot and leaving that excited. THANK YOU ALL SO MUCH More

by KETTACROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee I believe her name was...
Mar 25, 2021 -

Al Hendrickson Toyota responded

Thank you for the review! We are proud that we earned your business here at Al Hendrickson Toyota, and we will certainly let our team know that you appreciate their help. We are grateful to have you as a customer, and we look forward to your next visit!

March 24, 2021

No appointment for oil change and tire rotation but the turn around time was so fast! Thank you! For always taking care of what we need! More

by MEDINA7515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Al Hendrickson Toyota responded

We are thrilled that our team could deliver such efficient service and care! Thank you for choosing Al Hendrickson Toyota and sharing your positive feedback. Safe travels until we see you next!

March 24, 2021

Performed oil change and installed new windshield washer pump. Front passenger inner fender ( plastic) was not replaced correctly after installation of pump. Will have to make another trip to the dealer to More

by ADAVELEE
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Al Hendrickson Toyota responded

Thank you for reaching out. I apologize for our oversight here and the inconvenience this may have caused you. If you have any questions before your next visit, please don't hesitate to reach out to me directly. Gary Cann - Vice President Parts and Service - (954) 972-1100

March 24, 2021

Service was very helpful and detailed on what we needed to make sure that our new car we just got was okay since a light had popped up and wouldn’t turn off More

by janvierroseda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Mar 24, 2021 -

Al Hendrickson Toyota responded

We are so happy we could help! Thank you for giving Al Hendrickson Toyota your business and positive review. If you need anything else, our team is here to assist you!

March 23, 2021

Great service. I got all my questions answered very promptly. The wait time was short and the quality of service was very excellent by Jennifer. She stated she was the only female in the service area. More

by TMCLEAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
Mar 24, 2021 -

Al Hendrickson Toyota responded

Thank you for the review! We are so glad Jennifer took good care of you here at Al Hendrickson Toyota, and we will certainly let her know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

March 23, 2021

Always a pleasure coming in. Service is always fast, reliable and friendly. Klause Cobb always gives excellent customer service. Thank you very much for your excellent service!! More

by AMY_KATIE2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Mar 24, 2021 -

Al Hendrickson Toyota responded

"Fast, reliable and friendly" are all words we love to see. Thank you so much for taking time to commend Klaus and our Al Hendrickson Toyota team! We look forward to your next visit.

March 23, 2021

James had my appointment for Sunday morning. He is an Excellent and friendly worker. I would recommend him to anyone who needs to visit Al More

by MAUREENGORDONMALONEY
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JAMES
Mar 24, 2021 -

Al Hendrickson Toyota responded

Maureen, we appreciate you taking the time out of your day to recommend James and Al Hendrickson Toyota. Thank you from our entire team!

March 23, 2021

Al Hendrickson Toyota is excellent. I have been servicing our cars there for over 18 years. They are always friendly and courteous and get the job done right. More

by ChrisPace20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your longtime business here at Al Hendrickson Toyota, and we look forward to working with you for years to come!

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