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Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,015 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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7,015 Reviews of Al Hendrickson Toyota - Service Center
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January 28, 2021
In the past three years, my car engine oil has been changed 6,000 miles at a time, but this time they told me about 10,000 miles. I asked further, but the staff seemed unwilling to answer questions. changed 6,000 miles at a time, but this time they told me about 10,000 miles. I asked further, but the staff seemed unwilling to answer questions. They are very impatient and poor service attitude. More
by BAIJUNCHEN
Verified CustomerEmployees Worked With
January 28, 2021
La atención fue muy buena, la asesoría brindada por Henri ayudo a poder tener una buena desicion de hacer el servicio que tuve que hacer Henri ayudo a poder tener una buena desicion de hacer el servicio que tuve que hacer More
by BARBARITA910
Employees Worked With
January 27, 2021
My car was not cleaned when they finished the work. I thought you guys wash and vacuum after ever service. But I was told that if I don't request it that they don't clean it anymore. But in the past I ne thought you guys wash and vacuum after ever service. But I was told that if I don't request it that they don't clean it anymore. But in the past I never had to ASK to get my car cleaned More
by AMAJUNG2
January 27, 2021
I felt comfortableExcellent attention from Mr I felt comfortable Excellent attention from Mr Jarret Good environment Hope you guys continue doing a good job Thank you very much Best regards I felt comfortable Excellent attention from Mr Jarret Good environment Hope you guys continue doing a good job Thank you very much Best regards s More
by CLARALWG
Employees Worked With
January 26, 2021
Had another great buying experience at Al Hendrickson Toyota. I’m very happy with my new Camry. Great sales staff made the experience very very pleasant Toyota. I’m very happy with my new Camry. Great sales staff made the experience very very pleasant More
by RPONE43
January 26, 2021
Happy with the service rep and service in general. Happy with the service rep and service in general. Surprised that dealership does not sanitize or at least wash the car after service. Would be Happy with the service rep and service in general. Surprised that dealership does not sanitize or at least wash the car after service. Would be nice all the time but important right now while we are in the middle of a Pandemic. The waiting area needs updating. Even Kia and Hyundai waiting rooms are much nicer and offer chilled bottled water. More
by DARLENECAROL777
Employees Worked With
January 26, 2021
Happy with the the service I received and the rep who took care of me and had no problems. The only problem was waiting for valet to return my car instead I went and found it myself. took care of me and had no problems. The only problem was waiting for valet to return my car instead I went and found it myself. More
by cburden0
Employees Worked With
Joanna
January 26, 2021
Glad that booking appointments on-line finally seems to mean something and wait time to be attended to is somewhat reasonable. Henry Delgado was courteous and professional. mean something and wait time to be attended to is somewhat reasonable. Henry Delgado was courteous and professional. More
by GOBINATHAN
Employees Worked With
January 26, 2021
Great dealership. Jennifer burton was GREAT as usual. Great dealership. Jennifer burton was GREAT as usual. she took great car of me made feel like VIP. AWSOME JOB JEN. Always wonderful to bring my car Great dealership. Jennifer burton was GREAT as usual. she took great car of me made feel like VIP. AWSOME JOB JEN. Always wonderful to bring my car in for service More
by rickyjuna
Employees Worked With
Jennifer burton
January 26, 2021
Worst oil change I ever had! Oil was all over my console glove box. In addition, there was oil dripping off the front chrome grille. No quality control! You get second rate treatment because your only gett glove box. In addition, there was oil dripping off the front chrome grille. No quality control! You get second rate treatment because your only getting an oil change. I contacted the dealership to vent my frustration and whoever I talked to was very obtuse about my service and tried selling me a new vehicle. In other words they could care less about my concerns and just want to make more money. In addition I went in to buy an air door actuator. Parts wanted $200.00. I got it at advance for $35.00. What a rip off! More
by DD
Employees Worked With
