Al Hendrickson Toyota - Service Center

Thank you yet again for great service and fast work and fixing my scions issue !!! fixing my scions issue !!! More

Llegué sin cita, pero no demoró nada para entrar al servicio de mantenimiento de los 5mil millas, lo mejor encontrarme con Oscar hispanoparlante, excelente, rebuena atención, reprofesional. En fin exce servicio de mantenimiento de los 5mil millas, lo mejor encontrarme con Oscar hispanoparlante, excelente, rebuena atención, reprofesional. En fin excelente servicio desde la primera persona, Oscar, que cambia todo para bien. More

Taking on time was told about problem with car and part replaced that day no need to come back replaced that day no need to come back More

Very good service and fast. Very professional. I was able to get an appointment very quickly. Very professional. I was able to get an appointment very quickly. More

Thank you for the service my car is backing running good no lights are on no lights are on More

They corrected a mistake and worked with me to solve it quickly. I appreciate their help! quickly. I appreciate their help! More

Jarrett has been my service man for years. Always helpful. I have owned Toyota’s for 30 years! Always helpful. I have owned Toyota’s for 30 years! More

Amazing team. Thank you so much.. Really appreciate all your help and assistance from Jennifer and Scott. Couldn't ask for better employees. Thank you so much.. Really appreciate all your help and assistance from Jennifer and Scott. Couldn't ask for better employees. More

The service I experienced was the epitome of excellence! Very respectful and polite staff. I was very satisfied. Very respectful and polite staff. I was very satisfied. More

On Wednesday the 22th of march 2023, I went to the dealership to SEE the price of my brakes for my Toyota Tacoma, the costumer assistant gave me a price for $250 when they brought the car inside they dealership to SEE the price of my brakes for my Toyota Tacoma, the costumer assistant gave me a price for $250 when they brought the car inside they called me to tell me that my rotors weren’t well so I had to change them Which it’d be $500. I told her I can’t afford that price only the price of the rotation which was $18, she said ok no problem, after 10 minutes she called me and told me that I have to pay for them to only INSPECT my car which was $100. She sent me to the manager office and I was talking to the manager which I don’t remember the name but I know he’s Spanish (Venezuelan) since the first word I said he tried to shut me up, he was being very rude and he was giving me a very bad attitude. He told me :”if you don’t pay $100 DOLLARS you won’t take your car with you” he was kidnapping my OWN car just for not paying $100 dollar out of nowhere I told him that’s not fair cause they didn’t fix my brakes and I’m paying $100 for them to not do anything to my car. He challenged me so I had to call the police, they came after 20 min and made him change his mind. I lost almost 2 hours on this problem because of this manager who likes to take advantage of honest people. You all need to do something with the costumer service and also have precautions cause what I think it’s that money wasn’t gonna be for Toyota but their POCKETS. More