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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,014 Reviews

7,014 Reviews of Al Hendrickson Toyota - Service Center

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February 11, 2021

The agent was nice, but after waiting an hour he called me on my cell phone to say you didn't have the part....not good. More

by slesliec
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeffrey
Mar 24, 2021 -

Al Hendrickson Toyota responded

I'm very sorry that we didn't have this part available and that you were kept waiting. It's never our intention to inconvenience our guests so I appreciate you bringing this to my attention. If there is anything that I can do to assist you, please reach out to me directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 11, 2021

Excellent service, great people working there. Shuttle service is amazing. Fair pricing. Would recommend to anyone. Convenient location. I've been using them for well over 20 years. More

by olegnayman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Al Hendrickson Toyota responded

Thank you so much for your years of business! We are thrilled that our team consistently delivers convenient, top-notch service and we look forward to welcoming you back to Al Hendrickson Toyota for years to come!

February 11, 2021

The gentleman left without telling anyone or saying where the keys were. Husband had to track staff down and they informed him that the service gentleman was gone. Typically when having your car serviced by More

by cassislee
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Al Hendrickson Toyota responded

This doesn't sound like the attentive and communicative service we pride ourselves on here, and I'm disappointed to see this review. I would like to speak with you directly about what happened and see what we can do to make this right. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 11, 2021

He is the best worker that I know he is always very helpful and care for the customers one of the best guys there j More

by TATIMONTIEL21
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are very proud of our team and it is wonderful to hear that you had such a successful experience working with us. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

February 11, 2021

It is always a pleasure to take my car in to be serviced, because I know that Chris Leporte will take good care of me. Chris is always kind, courteous, honest and professional. I trust Chris implicitly becau More

by cdavis91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Al Hendrickson Toyota responded

Thank you for the review! Chris is an excellent member of our team at Al Hendrickson Toyota, and we couldn't be more proud to know that he consistently provides the accommodating and friendly service we pride ourselves on here. We will be sure to pass along your kind words, and we look forward to your next visit!

February 11, 2021

Jarrett Elder Sr. Is so detail oriented and always so wonderful. Thank you the superior attention and outstanding service. I always recommend Al Hendrickson Toyota More

by CYNTHIAGUTIERREZ3118
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Al Hendrickson Toyota responded

Cynthia, it makes our day to know that Jarrett delivers top-notch service and care every time. Thank you for your continued support of Al Hendrickson Toyota, we look forward to welcoming you back in the future!

February 10, 2021

Quick easy did not take long they even had a car to take me home and they pick me back up I love this place More

by peteroliver1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Al Hendrickson Toyota responded

We are thrilled to have given you an easy, efficient service experience! Thank you for your confidence in the Al Hendrickson Toyota team. See you next time!

February 10, 2021

This was the first time getting my car serviced here. Everyone was very friendly and helpful. Only downfall was the cashier, she was not friendly. Seemed annoyed when I approached her and not happy to be More

by m.chavez701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Mar 24, 2021 -

Al Hendrickson Toyota responded

Thank you for this feedback. We appreciate you allowing us the chance to assist you and are glad that overall you had a positive experience. I will share your review with the right people, and we look forward to serving you again in the future. Jessica Fernandez - Asst. to the Chairman - 954-545-6502

February 10, 2021

Great service , friendly, honest, definitely is some one asking where I take care me car, I'll be telling go with you guys and ask for Henry. More

by GINITANOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Al Hendrickson Toyota responded

Thank you for your recommendation of Henry and Al Hendrickson Toyota! We are proud to have you as a customer and hope to see you again soon.

February 10, 2021

very good experience. polite people, said it will take one hour & it was true. pleasant sitting room with cookies & soda & snack machines. very impressed with the whole experience. & it was all free. More

by ralphbarbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
klaus
Feb 10, 2021 -

Al Hendrickson Toyota responded

Ralph, it was our pleasure to give you five-star service and care! Thank you for your support of Al Hendrickson Toyota and your kind review. Safe travels until we see you next!

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