Al Hendrickson Toyota - Service Center

Just had my Rav4 serviced at Al Hendrickson Toyota. Klauss Cobb was my service professional and as always he was outstanding, fast courteous service second to none. Thank you Klauss Cobb was my service professional and as always he was outstanding, fast courteous service second to none. Thank you More

I was promised tint on the front windows of my vehicle at the time of purchase. Brought my 4runner in a couple weeks later and it was taken care of as promised. the time of purchase. Brought my 4runner in a couple weeks later and it was taken care of as promised. More

Always a nightmare had appt for 8am to have tint redone and oil change ended up being driven home then picked up at three to be there until 5:30 yes they did my front and rear breaks as an add on I paid and oil change ended up being driven home then picked up at three to be there until 5:30 yes they did my front and rear breaks as an add on I paid for a bogo oil change and have no proof of it More

Came in for a tire rotation on my Tacoma, Chris in the service department was great! However, I tried to get in contact with the parts department 4 times earlier that day to get a quote on a part, and was service department was great! However, I tried to get in contact with the parts department 4 times earlier that day to get a quote on a part, and was hung up on all 4 times. It wasn't a dropped call type of hang-up either, it was a "yeah one second" and then hangs up kind of deal. On my 5th attempt, I left a voicemail about my inquiry with my contact info and received no response. I bought the part I was looking for at a different Toyota instead. More

Thank you. Fast service, well treated. Offered additional service needed. First time visitor and hopefully will use again. Clean place. Easy access to visit. Txs service needed. First time visitor and hopefully will use again. Clean place. Easy access to visit. Txs More

Excellent customer service from Carmine!! No pressure at all and explained the different options in repairing my vehicle. Turnaround time was also quick, it was amazing!! all and explained the different options in repairing my vehicle. Turnaround time was also quick, it was amazing!! More

Anthony was courteous and helpful! I had a positive experience that makes me feel comfortable to come back for further vehicles services. Thank you for the assistance! experience that makes me feel comfortable to come back for further vehicles services. Thank you for the assistance! More

The sunglasses holder broke, days after buying a brand new HL. Called service center for appointment. Got there and didn’t have the piece to repair. Took 4 months to get it repaired. Nobody called me back new HL. Called service center for appointment. Got there and didn’t have the piece to repair. Took 4 months to get it repaired. Nobody called me back. Went to pick up car at 5:30, no reps available, keys missplaced . Customer service was really poor. More

It was a pleasant experience. I had no complaints at all. I didn't spend a lot of time waiting, either, which was a huge plus! I didn't spend a lot of time waiting, either, which was a huge plus! More

We have always been helped, everyone has always been polite. I do not see Klaus on this service dept. listing, he was very helpful recently. He answered all our questions. Kept me informed. polite. I do not see Klaus on this service dept. listing, he was very helpful recently. He answered all our questions. Kept me informed. More