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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,013 Reviews

7,013 Reviews of Al Hendrickson Toyota - Service Center

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February 23, 2021

Excellent customer service. Shedrick is always courteous and assist me tremendously with the service of my car. The quality of work is excellent and the staff friendly. More

by denmicmik@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Feb 23, 2021 -

Al Hendrickson Toyota responded

We're so lucky to have you as a customer! It's wonderful to hear that Shedrick took such good care of you and your vehicle. Thank you for trusting Al Hendrickson Toyota with your service needs!

February 23, 2021

Shedrick is the best.He always is professional and Shedrick is the best. He always is professional and extremely helpful. The quality of the work is excellent and always done in the time promised. More

by REDROSIE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Feb 23, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! We couldn't be more proud to know that Shedrick always takes good care of you here at Al Hendrickson Toyota, and we will certainly let him know that you appreciate his help. We look forward to your next visit!

February 23, 2021

This was a service/maintenance visit. No complains. Everything was handled professionally. Shedrick explained what my car needed, before providing service. Thank you very much! More

by cidya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Feb 24, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Al Hendrickson Toyota, and we will certainly let Shedrick know that you appreciate the help. We look forward to your next visit!

February 22, 2021

I like the henrinson toyota dealer, always the service is great. On Saturday I took my car for the technical maintenance service without prior appointment and they treated me very well. Thank you More

by Fanny Grijalva
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Al Hendrickson Toyota responded

It was our pleasure to assist you, Fanny! Thank you for your confidence in the service team here at Al Hendrickson Toyota!

February 22, 2021

A huge thank you to my service rep. Who helped me so much with everything. He was amazing. He assisted me and got me able to get my van serviced plus I was able to get a rental car More

by STANLEYWILSON2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Al Hendrickson Toyota responded

It makes our day to hear that, Stanley! It's wonderful to hear that our team took such good care of you and your vehicle. Thank you for trusting Al Hendrickson Toyota with your repair and maintenance needs!

February 22, 2021

Quick and easy. The service was excellent. I had no issues with the staff, they really just keep things moving. Awesome service. I know my car is in good hands. More

by dorestantj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Al Hendrickson Toyota responded

Thank you so much for visiting us at Al Hendrickson Toyota! We are overjoyed to see this feedback and happy to know that you're a satisfied customer. Have a great week!

February 21, 2021

A QUOTE OF $1598. TURNED INTO $2500, EVERY STEP OF THE PROCESS WAS UNCERTAINTY AND AN INCREASE IN PRICE, TOTALLY UNSATISFACTORY . THIS IS THE SECOND SUCH EXPERIENCE IN LESS THAN A MONTH. More

by STAUBLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ANTHONY COLON
Mar 24, 2021 -

Al Hendrickson Toyota responded

I'm so sorry that you're upset. We strive to give accurate quotes to our customers but occasionally these do things happen. I sincerely apologize for that and would appreciate the chance to speak with you about this further. Would you please call me when you have a free moment? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 21, 2021

I was pleased with the service I received from Anthony, start to finish. I was out in less time than promised. He was even willing to help me with some questions I had about the radio, after my service w More

by SLUCAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
Feb 22, 2021 -

Al Hendrickson Toyota responded

Thank you, Sandy, for posting about your visit to Al Hendrickson Toyota. We strive to deliver top-notch service and I am glad to hear that Anthony is doing his job right. Hope to see you next time!

February 21, 2021

Great dealership. The repair is great! J Elder super service representative and the the mechanics have made my car work terrifically. I love my car and I think the repair shop is the best. More

by sherryz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Al Hendrickson Toyota responded

Sherry - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

May 15, 2022 -

sherryz responded

Wonderful service department do not go anywhere else my car runs great

February 21, 2021

Klaus was very helpful and kind. Great customer service! The last person who helped me was not as helpful as Klaus was. I’ll definitely go back to Klaus for my service needs from now on. More

by rachel.0670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Feb 22, 2021 -

Al Hendrickson Toyota responded

We're so proud to hear how much you enjoyed working with Klaus, Rachel! We'll be sure to let him know how much you appreciated his help. Thank you for trusting Al Hendrickson Toyota with all your service needs!

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