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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,012 Reviews

7,012 Reviews of Al Hendrickson Toyota - Service Center

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February 27, 2021

Waiting time was too long, too many people gathered in one place due to covid 19. Other than that there were no problems at all. More

by jaymg1712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James, Delgado
Mar 25, 2021 -

Al Hendrickson Toyota responded

Customer safety and comfort are our highest priority so I appreciate you taking time to share this feedback. We will take steps to address these concerns, and if there is anything further that I can do to assist you, please contact me directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 27, 2021

Oscar Vizcarra is the best. I will only make my appointments with Oscar. The Customer Service Lounge desperately needs to be updated. Lounge Very outdated More

by liviac21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
Mar 25, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us this review and feedback. We are glad Oscar took such good care of you, and we will certainly let him know that you appreciate his help. We will also share your comments with our management team. If there is anything more we can do to assist you, please don't hesitate to give us a call or come back and see us again!

February 27, 2021

Been coming here for a long time.We have had many cars Been coming here for a long time. We have had many cars serviced here only because of the trust in Chris Leporte in service He understands the Valu More

by Mahmoodibrahim27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Laport is the ONE !!’
Mar 01, 2021 -

Al Hendrickson Toyota responded

Thank you so much for your loyalty to Chris and Al Hendrickson Toyota! We are proud to have you as a customer and we look forward to working with you for a long time to come.

February 27, 2021

Chris is awesome. Very professional ,will come back to get my car serviced again. Price was reasonable. Love this service department. Thank you for a great experience. More

by BMARRY2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota with your vehicle! We're proud to have earned your support!

February 27, 2021

Always fast and efficient service recommendations for follow up was on point and will be back soon for completing all work that needs to be done. More

by HSTONE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Delgado
Mar 01, 2021 -

Al Hendrickson Toyota responded

Thank you so much for being part of the Al Hendrickson Toyota family! We are so happy to hear that you can depend on us for timely service, and we look forward to working together in the future.

February 26, 2021

Service was fast and efficient didn’t have to wait long and they fixed everything the first time out. The service advisor was friendly and knowledgeable that looks good this is More

by HUMPHREY.M
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ken Bergmann
Feb 26, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience working with us. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

February 25, 2021

Wonderful service. Jarrett Elder always takes great care of us! We trust him to the fullest! Service is awesome. We keep coming back for your great service. More

by anastasiamegali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Al Hendrickson Toyota responded

Your confidence in Jarrett makes our day, Anastasia! It's fantastic to hear that he always delivers an exceptional service experience. Thank you for trusting Al Hendrickson Toyota with all your repair and maintenance needs!

February 25, 2021

Service professional Jarrett Elder Sr always treats me right! I’ve been a customer of AH since 2012 and Jarrett has been my service advisor for 90% of that time. He is always on top of his game, courteou More

by rickrocco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Al Hendrickson Toyota responded

Rick - "courteous, professional, fair, and honest" are all words we love to see. Thank you so much for your longtime business and support! We are delighted that you can depend on Jarrett to keep you driving safely, and we look forward to assisting you next time at Al Hendrickson Toyota.

February 25, 2021

First time in this service department and have to say that I was very impressed with Mr Jarrett Elder and the fast, accurate and very polite service he provided. I will now bring my business here because More

by rollsydr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Al Hendrickson Toyota responded

We're so proud to have gained you as a loyal customer! It's wonderful to hear that Jarrett delivered such a seamless, professional service experience. Thank you for trusting Al Hendrickson Toyota with your vehicle and your business!

February 25, 2021

Amazing service. Jeff Allen and Henry Delgado were phenomenal costumer service rep which educated me and instructed me on what service my vehicle required first in order to performed to its optional p More

by jpmateus85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Al Hendrickson Toyota responded

It is gratifying to hear that Henry and Jeff made you a happy customer! Thank you for giving Al Hendrickson Toyota your business and positive review!

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