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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,003 Reviews

7,003 Reviews of Al Hendrickson Toyota - Service Center

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March 02, 2021

Pretty thorough and quick. Reasonably priced. Friendly and when I needed to reschedule, was convenient. Had the parts right away. Will always take my car serviced here More

by jhpgooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony colon
Mar 02, 2021 -

Al Hendrickson Toyota responded

It's great to hear that our team earned your business with their efficient service. Thank you so much for visiting us at Al Hendrickson Toyota! We look forward to our continued relationship.

March 02, 2021

Brought my Camry in for the first service at 11:00am, finished after 1:oopm.Way too long. Service rep showed me a picture of my front tire, showed me a nail toward the side, said I needed a new tire for More

by JBOZAK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shedrick Anderson
Mar 25, 2021 -

Al Hendrickson Toyota responded

We try to deliver a seamless experience and I apologize if your visit took longer than anticipated. I'd be more than willing to discuss any outstanding concerns, however, without your last name, I won't be able to get in touch. Please consider giving me a call. Thanks, Gary Cann - Vice President Parts and Service - (954) 972-1100

March 01, 2021

Didn’t checked my truck as I asked, not even try to, was told that the trailer brake regulator was only for the light on the trailer, something is wrong with it and was not checked More

by NITEMIRE5273
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mar 25, 2021 -

Al Hendrickson Toyota responded

We expect thorough, top-notch service for our guests, so I apologize that the issue with your truck was not properly addressed. I understand your frustration and would like to do what I can to make things right. If you would be willing, please reach out to me at your earliest convenience so we can get this straightened out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

Mar 27, 2021 -

NITEMIRE5273 responded

Ok I will next week thanks

March 01, 2021

Always great service and very fast! Every time go for service Jarrett takes good care of me. Thank you guys for all your hard work More

by BRITTANY_MAKLER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Al Hendrickson Toyota responded

Thank you, Brittany! Seeing 5-star reviews like this always brightens our day and we're so glad to know that you're always in great hands working with Jarrett. We look forward to seeing you back for your next service appointment! -The Al Hendrickson Toyota Team

March 01, 2021

My service advisor, Klaus was courteous and professional as always. It’s a pleasure having him as my advisor. A true asset to your company More

by RJTAYLOR830
Customer Service
Recommend Dealer
Yes
Employees Worked With
Klaus
Mar 01, 2021 -

Al Hendrickson Toyota responded

Thank you for the great feedback! Klaus is an excellent member of our team, and it is great to hear that he went above and beyond to assist you. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

March 01, 2021

Carmine Armano was excellent and the service manager was very nice as well. He promised he will call me on Wednesday and he did call me on Wednesday morning on point. He was such a pleasure to work with an More

by LILYCHO1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Armano
Mar 02, 2021 -

Al Hendrickson Toyota responded

Lily - For you to say that Carmine provided your best service experience makes our day! We are delighted to hear that he provided communicative and personalized care. Thank you for trusting your vehicle with Al Hendrickson Toyota!

March 01, 2021

I scheduled an appointment to complete oil consumption test. I was told that I was burning oil (which I could guess). However, the mechanic did not give me any information about the rate of consumption More

by Dhyppolite00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A. Colon
Mar 25, 2021 -

Al Hendrickson Toyota responded

I am sorry to hear that the issues with your vehicle weren't properly discussed with you. I would like to improve that communication going forward, so I would appreciate the opportunity to speak with you directly about the situation. I will look for your contact information in our system, but in case I can't find it please reach out to me at your earliest convenience. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

February 28, 2021

Chris L was very professional and courteous. I was very happy that I did not have to wait too long for the servicing to finish More

by Bree
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2021 -

Al Hendrickson Toyota responded

Bree, it was our pleasure to provide you with friendly, efficient service! Thank you for supporting Al Hendrickson Toyota and highlighting the top-notch care you received from Chris. Drive safely!

February 27, 2021

Great personable people. Service done quickly. Very Great personable people. Service done quickly. Very good at giving all the answers to any questions I asked!!!! Mechanics area looks organized More

by FIREGUY9259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Jeff
Mar 01, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful service experience. Drive safely, and we hope to see you back at Al Hendrickson Toyota next time!

February 27, 2021

I was very pleased with every part of my visit. Carmello was very courteous and took time to answer all my questions, I also was done much faster then estimated, which made for a happy experience. All the More

by harvglass39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmello
Mar 01, 2021 -

Al Hendrickson Toyota responded

Hi Harvey - Thank you for taking the time to share your experience! We appreciate your business and are thrilled to hear that Carmello earned your five-stars. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

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