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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,003 Reviews

7,003 Reviews of Al Hendrickson Toyota - Service Center

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March 05, 2021

Highly recommend going to Al Hendrickson Toyota. Took my car in for an oil change and was recommended other services that i definitely need. Price was fair. More

by JONESY0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Mar 05, 2021 -

Al Hendrickson Toyota responded

It was a pleasure to work with you! Thank you for your business and your recommendation of our team. We look forward to seeing you next time at Al Hendrickson Toyota!

March 04, 2021

Jarret was wonderful!!!I got new tires. I would have Jarret was wonderful!!! I got new tires. I would have thought they would clean them before giving it to customer. I do miss your car Washes with se More

by ART2UINC05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Al Hendrickson Toyota responded

Thank you for your business and your positive feedback about Jarret! We apologize that we were unable to offer you a car wash, we hope to start again in the near future & we hope you will continue to choose our team for your service needs. If there is anything I can do to assist you going forward, please don't hesitate to reach out to me directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

March 04, 2021

Very good service and accommodating. Klaus communicates effectively and keep me posted of what was being done and when the car can be pick up More

by GIGILZ63067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Mar 05, 2021 -

Al Hendrickson Toyota responded

Thank you so much for choosing Al Hendrickson Toyota! We are delighted to hear that you can depend on Klaus for communicative service, and we appreciate you supporting him with a review.

March 04, 2021

Jarrett Elder Sr. was a pleasure to deal with! Always greeted with a smile & takes care of me well! Quick service and reasonable with rates! More

by ART2UINC05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Al Hendrickson Toyota responded

It's wonderful to hear that Jarrett made your recent visit with us a success. Thank you so much for choosing Al Hendrickson Toyota for your auto service needs! We hope to see you again.

March 03, 2021

They are friendly and make sure that your met with a smile and the service desk staff handle you with care. I always enjoy bringing my 2020 Camry back as it gets service i can have coffee and Danish and More

by EBAILEY314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Al Hendrickson Toyota responded

We couldn't have asked for better feedback! It's lovely to hear that our team always takes such good care of you and your 2020 Toyota Camry. Thank you for trusting Al Hendrickson Toyota with all your service needs!

Mar 03, 2021 -

EBAILEY314 responded

My first Brand new car was two years ago and it was with Al Hendrickson Toyota. I must admit it has truly been a wonderful experience from day one. I'm in my second car. I went from a 2018 to a 2020 and I'm so happy with the services I receive from Al Hendricks Toyota

March 03, 2021

My appointment for my service went very well. The only thing I had a problem with Toyota stop washing your car when you get service. More

by MRS1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Mar 03, 2021 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota! We appreciate your business and will keep your feedback in mind moving forward. Have a wonderful day!

March 03, 2021

I arrived at 7am for my 7am appointment. I was second in line for my advisor which was not a huge deal. After my advisor took the information for my service (an oil change) I asked for my curtesy shuttle r More

by tc2pres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
4.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Al Hendrickson Toyota responded

This is a disappointing review to read. We strive for consistently exceptional service, and while I am pleased to hear that you had a good experience working with Jarrett and Chris, I'm sorry that we didn't leave you with that same impression during your recent visit. I would be more than willing to speak with you directly about what happened and see what we can do to make this right. Pease don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

March 03, 2021

Excellent Service smart considerate and very Professional, would recommend to all a great experience short wait time comfortable waiting room nice and clean very Happy happy happy More

by TMRFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Ken Bergmann
Mar 03, 2021 -

Al Hendrickson Toyota responded

We couldn't have asked for better feedback! Thank you for trusting Al Hendrickson Toyota with your repair and maintenance needs!

March 03, 2021

The staff especially Chris was very efficient and most cordial. It was a pleasure doing business once again with Al Hendrickson Dealership. Dealership is very organized and most friendly. More

by CITYHALLLADY
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! Hearing that Chris went the extra mile to assist with your vehicle made us smile, and we appreciate the kind words. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

Mar 03, 2021 -

CITYHALLLADY responded

Yes I want to continue to use Al Hendrickson even though I leased the car at Ed Morse in Delray. I no longer live in Boynton Beach, besides I prefer Al Hendrickson to Ed Morse anyway. I leased and purchased several cars in the past from Hendrickson and was always pleased with the service.

March 02, 2021

Service prompt & excellent. However, shuttle service prompt getting me home before service, but when called after service completed, there was no explanation of possible time involved to return to deale More

by JANENCHIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Mar 25, 2021 -

Al Hendrickson Toyota responded

Thank you for posting a review. I apologize that our shuttle service wasn't available when you needed to pick up your vehicle and I'm sorry for any inconvenience this may have caused. I will share this feedback with my team. We look forward to assisting you in the future. Gary Cann - Vice President Parts and Service - (954) 972-1100

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