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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.2
6,454 Reviews

6,454 Reviews of Al Hendrickson Toyota - Service Center

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March 29, 2023

Doing great job . Appreciated you all I hope you guy keeps doing great job like that. I really appreciated you guys. May God of Jacob Joseph Izarack . Bless you. More

by JEANDONALDGRANDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Gayle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson, Denise R
Mar 29, 2023 -

Al Hendrickson Toyota responded

Thank you for glowing review and best wishes! We're happy to have been of assistance. We hope to see you again at Al Hendrickson Toyota!

March 29, 2023

Quick and easy. I liked the technology that gives status. Definitely had good experience with this checkup More

by ALEXANDERCOX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Al Hendrickson Toyota responded

Our team is thrilled to see your glowing review, Alex! Thank you for choosing Al Hendrickson Toyota and we will see you next time!

March 29, 2023

Excellent service. Was very quick, easy and painless. The staff are all highly professional and this is my goto place for all my automotive needs More

by JOED1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Silcox
Mar 29, 2023 -

Al Hendrickson Toyota responded

Thanks for the great review of Al Hendrickson Toyota! We appreciate your support and loyal business.

March 29, 2023

This last visit I was in and out very quickly for the basic oil change and vehicle inspection. This was very appreciated. Perhaps it was due to the fact that I didn't go in the a.m. but rather set up a More

by STEPHANIE.COLEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Apr 23, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing this feedback with us, Stephanie. We strive to provide attentive and respectful support to all of our clients. It is concerning to see that we have fallen short. We are glad that Jennifer has improved your experience with us, but please give me a call if there is anything else I can do to assist you going forward. Norman Frantz - Service Manager - 954-545-6931

March 29, 2023

Michelle was awesome! !! Good communication, good follow through good service. I was in and out. The way it should be. Thank you Michelle!!!! More

by LAG1269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Mar 29, 2023 -

Al Hendrickson Toyota responded

We are glad to hear that Michelle provided efficient and timely service! She will appreciate the shoutout! Thank you for this feedback, from your friends at Al Hendrickson Toyota.

March 29, 2023

cap on tire missing something moving on bottom drivers seat waa not there before thanks More

by DTHORPE2489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
dont know
Apr 18, 2023 -

Al Hendrickson Toyota responded

I'm disappointed to hear that the cap is missing from your tire and that we fell short of our high expectations during your service visit. I would appreciate the chance to learn more about what happened here so we can work towards providing the best customer experience possible. If you would please contact me at your convenience, I'd like to help. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 27, 2023

Jared was good and the rest of the people but waiting was low grade and old. Then I left and recongnized tge check engine was still light on.which was the reason of my visit. More

by THEOLOGYII
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
Apr 18, 2023 -

Al Hendrickson Toyota responded

While we are happy to hear that you had positive interactions with Jared and the team, it is disappointing that your check engine light was still on after your service visit. I would like to ensure that this issue is properly addressed, so I encourage you to give me a call directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

March 27, 2023

Jarret is a one of a kind gentleman. Makes the experience easy, friendly, and concise. Great guy More

by RYANWALBLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Al Hendrickson Toyota responded

Ryan, thank you for the review! We are so glad to hear that Jarret delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

March 27, 2023

I'm on my second car with them and they have always been very courteous and professional! More

by JOVALL623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Al Hendrickson Toyota responded

Thank you so much for reviewing Al Hendrickson Toyota! We appreciate your repeat business and wish you many safe miles in your new ride!

March 26, 2023

Klaus is my go to guy when it comes to my truck! He’s the best! Always so professional and makes sure my truck is taken care of! More

by ARTEZA.JOSEPH84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klaus
Mar 26, 2023 -

Al Hendrickson Toyota responded

Thank you so much for reviewing Klaus and Al Hendrickson Toyota! We can't wait to assist you with your truck again in the future!

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