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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,031 Reviews

7,031 Reviews of Al Hendrickson Toyota - Service Center

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April 15, 2021

Excellent service as expected from Shedrick. The drivers John and Damian transported me from and to the dealership while my vehicle was being serviced in style as usual. All the associates I came in contact More

by CARD
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Apr 15, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that John, Damian, and Shedrick delivered such a seamless service experience. Safe travels, and we will be sure to pass on the kind words! - The Al Hendrickson Toyota team

April 12, 2021

Jarrett amazing person kind, smart dedicated to his work respect your time I highly he knows his job and always friendly I highly recommend him More

by Latataenciso32
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing so many kind words about Jarrett! We really appreciate you choosing Al Hendrickson Toyota for your auto service needs and are delighted that you're satisfied with our service. Hope to see you next time!

April 11, 2021

Excelente atencion del Sr. Henry Delgado y muy buen servicio para mi camioneta y entrega a la hora correcta que me informaron que estaba lista More

by CAROLINAIBARRA22@hotmail.com
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Al Hendrickson Toyota responded

Gracias por la reseña, Carolina! Henry es un miembro de nuestro equipo excelente y es fantástico oír que tuvo una buena experiencia trabajando con él. Apreciamos su comentario y esperamos volver a verle en Al Hendrickson Toyota!

April 11, 2021

Excelente atención , no esperamos mucho tiempo, el trato del vendedor fue excelente no me puedo quejar porque todo estuvo muy bien el día de mi visita More

by EVELYN.CONTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Al Hendrickson Toyota responded

Evelyn - Muchas gracias por la reseña! Nos da mucho gusto oír que tuvo una experiencia exitosa trabajando con nuestro equipo. Felicidades por su vehículo nuevo y esperamos volver a verle en Al Hendrickson Toyota!

April 11, 2021

Henry was very nice and courteous and I was taken care of very quickly. The service was done promptly and received a call from Henry was it was completed. More

by JROSARIO1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Al Hendrickson Toyota responded

Your feedback means so much to us! We're thrilled to hear that Henry always takes care of you and we look forward to working with you next time!

April 11, 2021

I always choose Jarrett as my advisor because he very thorough with his work. Not to mention his knowledge about his work. Excellent customer service skills! More

by WALTERSI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota and for giving a shout-out to Jarrett. We look forward to taking care of you next time!

April 10, 2021

Jarrett took good care of my wife & I when we came in for new tires for my wife’s Corolla. We will be coming back to Al Hendrickson next time we need service. More

by JAMESBONDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Al Hendrickson Toyota responded

Thank you for trusting Al Hendrickson Toyota with your business. We're glad to hear that Jarrett always takes care of your wife's Toyota Corolla as we try to provide excellent service!

April 10, 2021

It was a professional experience and I really am satisfied with the prices on my oil change. Thank you. Service department is the BEST!! The service department is what keeps the sales peoples jobs i More

by Skibakatherine1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2021 -

Al Hendrickson Toyota responded

We appreciate your feedback. While I couldn't be more pleased to hear that you had a great experience working with our service team, I am sorry that our sales team didn't leave you with the same positive impression. I would be more than willing to speak with you about this directly. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

April 10, 2021

I arrived 10 minutes before my 10am appointment for an oil change and left 2 hours 15 minutes later. Last time it took 1 hour for an oil change with an appointment...Don’t think I will be servicing my More

by POVAR56A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Al Hendrickson Toyota responded

I'm sorry that your recent visit ran overtime. We strive to deliver efficient service and I apologize that we missed the mark this time. I hope you consider giving us another chance to provide a five-star experience. Thank you for reaching out, Gary Cann - Vice President Parts and Service - (954) 972-1100

April 10, 2021

It's always a pleasure to go to AHT. Klaus and Norman and the best in service. James in parts for assisting me with a return and Dexter is my go to when I buy or lease.. More

by canes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Daus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus Cobb, Dexter Marshall
Apr 13, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Klaus, Norman, James, and Dexter all take such good care of you here at Al Hendrickson Toyota, and we will certainly let them know that you appreciate their help. We are grateful for your returning business, and we look forward to your next visit!

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