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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,030 Reviews

7,030 Reviews of Al Hendrickson Toyota - Service Center

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May 01, 2021

Hello.. Jarrett is amazing in every regard. He gave me personal service, knowledgeable, polite, appreciated my business. Knows my vehicles, made my experience very easy. More

by MRMRSBARBERIO
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Al Hendrickson Toyota responded

Thank you for leaving us a review! We're thrilled to hear that Jarrett continues to provide you with great service during your visits to Al Hendrickson Toyota!

April 29, 2021

Jarrett always takes care of me and has me out of there quickly. Great service. This is my second vehicle with Al Hendrickson and I wouldn't hesitate to recommend their dealership. More

by ACS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that Jarrett went above and beyond to assist with your purchase. Drive safely in your new vehicle, and we hope to see you again at Al Hendrickson Toyota!

April 28, 2021

Flexible, friendly, great attitude, and with helpful advices. I like to visit the service because of its people attitude and atmosphere. Thank you for that More

by LECAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Al Hendrickson Toyota responded

Thank you for your kind review! Our team at Al Hendrickson Toyota always strives to provide great service with a positive atmosphere. We look forward to working with you in the future!

April 24, 2021

I had a slight issue with a recently purchased vehicle that I purchased from Al Hendrickson's pre owned outlet and I was directed to the service department for assistance. The dealer fixed my issue within More

by BLAINE246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann
Apr 26, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to give us a call or come back and see us again!

April 24, 2021

Thank you Klaus for always proving the best customer service and service for 2019 Highlander. We appreciate your attention to detail every time we visit Al Hendrickson. Ken and Karen More

by KEB1060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Apr 26, 2021 -

Al Hendrickson Toyota responded

Ken and Karen, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let Klaus know that you appreciate his help. We look forward to working with you and your 2019 Toyota Highlander again!

April 22, 2021

Went there 5 times for the same A/C issue with No results 5,000 in the hole the last visit was about 2,000 after replacing practically the entire system More

by FELTONLFLOWERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Al Hendrickson Toyota responded

I am very sorry to hear about your frustrating experience. We expect top-notch service and accommodating customer care, and it is disappointing that we caused you any inconvenience. If there is anything I can do to address your concerns and improve the situation, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

April 19, 2021

There are quite a few people lined up outside to take There are quite a few people lined up outside to take care of customers. All of them are consistently busy son on the phone and several handling cust More

by ITISGENEB
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let our team know that you appreciate their help. We look forward to your next oil change!

April 17, 2021

I have for the past 30 years purchased my Toyota's from Al Hendrickson and wouldn't purchase any other vehicle. Pleased with selling department and most pleased with service department rendered by Chris Ku More

by svlaskody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! We couldn't be more grateful for your longtime business here at Al Hendrickson Toyota, and we will certainly let Chris know that you appreciate his help. We look forward to working with you for years to come!

April 16, 2021

The service department advisor was great .. your service department is horrible.. never deal with you guys again .. or recommend your dealership to anyone.. had .. had problems in the past with another Vehi More

by LCUAD68
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Al Hendrickson Toyota responded

I am very sorry to hear that you were dissatisfied with your experience. We pride ourselves on top-notch service and care and it is disappointing that we fell short of that on this occasion. I understand that we have lost your business, but if you would be willing to share the details, I would like to ensure that we do what we can to assist you. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

April 15, 2021

Excellent service as expected from Shedrick. The drivers John and Damian transported me from and to the dealership while my vehicle was being serviced in style as usual. All the associates I came in contact More

by CARD
Friendliness
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Apr 15, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that John, Damian, and Shedrick delivered such a seamless service experience. Safe travels, and we will be sure to pass on the kind words! - The Al Hendrickson Toyota team

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