Al Hendrickson Toyota - Service Center

Extremely unhappy felt like we were taken advantage of & will never go to Al Hendrickson Toyota dealership again!! will never go to Al Hendrickson Toyota dealership again!! More

Great place to service one’s vehicle and Jarret is tops in the maintenance department in the maintenance department More

JAARETT IS GREAT. HIS SERVICE AND THE SERVICE DEPARTMENT IS VERY GOOD. I always keep coming back. HIS SERVICE AND THE SERVICE DEPARTMENT IS VERY GOOD. I always keep coming back. More

In for routine servicing, done in the expected time. Inspection revealed an additional problem, well explained, and also completed in timely manner. Comfortable waiting room a plus. Inspection revealed an additional problem, well explained, and also completed in timely manner. Comfortable waiting room a plus. More

Al Hendrikson Toyota has been maintaining my 2016 Corolla since it reached my 5,000 mile mark. My vehicle is now approaching 350,000 miles. Chris Laporte has been my advisor from the start. I credit this lon since it reached my 5,000 mile mark. My vehicle is now approaching 350,000 miles. Chris Laporte has been my advisor from the start. I credit this longevity to Chris and the maintenance team. Great team you have at this dealership! More

Good morning Good job to friendly, to fast , I like work. Very clean all place Very clean all place More

I came in for an oil change. My engine light was on. The lady asked me if I wanted it checked to see what the problem was and I said yes but don't fix anything until you call me My engine light was on. The lady asked me if I wanted it checked to see what the problem was and I said yes but don't fix anything until you call me because it is a company truck and other than the oil change I have to ask permission .She never once said it would be $160 to see what was causing the light. I really only bring the truck in to get the oil changed and admittedly I am not very savvy about how pricing works in the service department. Being ignorant I assumed that it would be plugged into a computer and then I would get a call asking if I would like the item repaired and I would not be charged for a simple diagnosis. Also being my fault, I did not check the paper I signed before the service. So I guess you got me. The service lady never offered any information that checking the engine light would be $160 or I would have said no thank you. You would think she would have let me know that that was not a free estimate, as it would have been if I would have asked for an estimate on my brake repair. So lesson learned the hard way. I need to be on my toes when I am at your service department and not take anything for granted. Or Just bring the truck someplace else for service where maybe they're a little bit more forthcoming. More

My car was ready and the representative never called me and when I arrived to ask he only gave my keys and never bring back my car so I had to walked all the parking (with my son 1 year) trying to find my and when I arrived to ask he only gave my keys and never bring back my car so I had to walked all the parking (with my son 1 year) trying to find my car and when I found it my car was dirty inside… incredible service More

They were very courteous and I had my car back faster than I really expected than I really expected More

Michelle was an excellent service person. She was professional and followed up with text messages as she promised she would. She was professional and followed up with text messages as she promised she would. More