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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,030 Reviews

7,030 Reviews of Al Hendrickson Toyota - Service Center

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May 06, 2021

Las dos experiencias que he tenía hasta la fecha fueron en el cambio de aceite. No sé si por los servicios que los empleados ofrecen tienen comisión. Pero esta muy mal enfocado el servicio. Además que el c More

by MCESPEDESZ69
Customer Service
Recommend Dealer
No
Employees Worked With
Oscar Vizcarra
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Al Hendrickson Toyota responded

Esta reseña es muy decepcionante para leer. Nuestro objetivo es ofrecer una experiencia transparente y eficiente y es muy preocupante saber que mi equipo dejó la impresión equivocada. Le aseguro que nunca es nuestra intención incomodar a nuestros clientes, y apreciaría la oportunidad de hablar con usted para ver si puedo hacer las cosas bien. Si está dispuesto, por favor no dude en llamarme para discutir. Gracias, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

May 06, 2021

Good service thank you for your service provided. Drop me at work on time pick me up I was appreciated your service at All Hendrickson More

by FANFANDU.ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Al Hendrickson Toyota responded

Your feedback means so much to us! Thanks for trusting Al Hendrickson Toyota to get the job done!

May 05, 2021

Everyone is polite and willing to help in any way they can. I always have Chris K. And just love his professionalism and kindness always More

by cindyp08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Al Hendrickson Toyota responded

Thank you for your continued business and your confidence in Chris! We look forward to welcoming you back to Al Hendrickson Toyota for your future service needs. Have a wonderful day!

May 05, 2021

100% satisfied with the service provided by Al Hendrickson. I appreciate the professionlism and kindness you have shown very time I schedule a service. Thank you for that More

by TILLEROE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Al Hendrickson Toyota responded

There is nothing better than hearing from a happy customer! Thank you for choosing Al Hendrickson Toyota and taking the time to review us. We wish you many happy travels ahead!

May 05, 2021

Juan was awesome! He was talkative in just the right amount and called me twice during the afternoon and the second call was to pick up my vehicle! Thanks Juan!!!! More

by pompanogators
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
May 06, 2021 -

Al Hendrickson Toyota responded

We are thrilled that Juan took such great care of you and made you a happy customer! Thank you for trusting Al Hendrickson Toyota with your business and your vehicle. We hope to welcome you back for your future services!

May 04, 2021

The 25 words should not be required to use the rating system. The used car buying experience needs improvement. Not impressed with the way problems are diagnosed. We have had to come back too many times More

by Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Al Hendrickson Toyota responded

Max- I apologize that you did not have a good experience. I would like the opportunity to see if I can help. Please consider giving me a call. Thanks, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

May 04, 2021

I have always taken my car CH-R 2019 to check all the things and change the oil to this place, in the last 3 times I have asked to check the brakes because they sound when I brake a squeak that my ears c More

by Angela Catano
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
N,A
May 24, 2021 -

Al Hendrickson Toyota responded

Angela - I'm sorry to hear that you are experiencing difficulties with your brakes, and I would certainly like to speak with you directly about this to see what more we can do to assist you and make this right. I'm going to look up your contact information, but please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 04, 2021

We continue to be 100% satisfied with the sales and service provided by Al Hendrickson. Prompt, attentive service are their trademarks! I highly recommend Al Hendrickson Toyota. More

by JUDYZUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Al Hendrickson Toyota responded

All of us at Al Hendrickson Toyota are so thrilled to hear you are always happy with our services! We appreciate your confidence in Al and our team to get the job done. Drive safely, and we hope to work with you again in the future!

May 03, 2021

Norman is amazing in every way. He always gave me personal, knowledgeable, polite, value the importance of my vehicle. Flexible and friendly. Thank you so much. Sincerely, David & Norma E. Nelson. More

by DNNEN1496
Recommend Dealer
No
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Al Hendrickson Toyota responded

Hi David and Norma - Thank you so much for your feedback! This positive feedback about Norman is gratifying to read! Given your kind words, it seems that you may have left us a 1-star rating by accident. We appreciate your business and if there is anything we can do to assist you, please don't hesitate to reach out. Thank you!

May 01, 2021

Flexible, friendly, great attitude, and with helpful advices. I like to visit the service because of its people attitude and atmosphere. Thank you for that. More

by esirotin818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
May 03, 2021 -

Al Hendrickson Toyota responded

It makes us happy to hear that you enjoy your visits with our service team. Thank you so much for supporting Al Hendrickson Toyota with a fantastic review! We look forward to assisting you next time.

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