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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,023 Reviews

7,023 Reviews of Al Hendrickson Toyota - Service Center

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June 03, 2021

Everything was handled in a very professional way the service was fast and I was out within an hour thank you.Jeffrey Valdez was my advisor. More

by JACKT20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Jun 04, 2021 -

Al Hendrickson Toyota responded

Thank you for the review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let Jeffrey know that you appreciate his help. We look forward to your next visit!

June 02, 2021

Always courteous and polite. Keep in contact with you in waiting lounge as job is being done. I enjoyed working with Klaus in the service dept. More

by Linda G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Jun 02, 2021 -

Al Hendrickson Toyota responded

Linda - We are happy to hear from you! Thank you for leaving your wonderful feedback. Providing our guests with a seamless service is our goal and we are thrilled Klaus took care of you. Thanks for choosing Al Hendrickson Toyota!

June 02, 2021

Great service! The team was efficient and always do a great job. I have been going there for many years. When you have to pay it is just too much money! More

by PSYNIEVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us this review, we really appreciate your business & your feedback. I am sorry if you feel prices are too high. We strive for competitive pricing against other dealers but if there is anything that I can help with in the future please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 02, 2021

I am very satisfied with the service they did on my car. Jeffery Who took care of me at the service drive was friendly and polite. More

by MUFFIN8TEEN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeffery on the service drive
Jun 03, 2021 -

Al Hendrickson Toyota responded

Thank you for the review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let Jeffery know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

May 31, 2021

How is my price still high if i had trade in an put quite a bit down an y was the price seem higher than what the sticker said an what i seen online i was charged 24624.44 tag i seen on car an online sais 23 More

by PRINCESSBETH6968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Demetri alexandrou
Aug 15, 2021 -

Al Hendrickson Toyota responded

I'm sorry, but we are not able to locate your information without having your full name. We appreciate your business and do not want to see you unhappy, so please give me a call so that we can go over your paperwork. Thank you, Jerry Velasquez - General Manager- 954-545-6502

May 31, 2021

Despite an oil change appointment, an hour later, and as I was looking around your lot, I found my car... wasn’t even moved. I brought it to the attention of the service agent, and he said it was a mistake More

by MG11GOLDBERG
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
Jul 11, 2021 -

Al Hendrickson Toyota responded

This is a disappointing review to read, and it certainly doesn't sound like the efficient and communicative service we pride ourselves on here. I would be more than willing to speak with you directly about what happened and ensure that we do what we can to clear up any confusion and improve our process going foward. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

May 29, 2021

All went as planned. No waiting, In and out quickly. The service person I used, Chris K was terrific. Writing six more words, done now. More

by gsbernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your feedback - we sincerely appreciate it! We're so glad you had a positive service experience here at Al Hendrickson Toyota and hope to have the chance to assist you again down the road. Safe travels!

May 29, 2021

Thanks for the Young that helped me out was very patient to accommodate me, being that I am handicap and have a special equipment Sienna Van that I drive. I always ask that they take special care of it, & t More

by MAJORS411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Valdez
Jun 01, 2021 -

Al Hendrickson Toyota responded

Thank you for trusting us with your vehicle! We are happy to hear that you receive the excellent service you deserve from our Al Hendrickson Toyota team and appreciate you posting a great review. Have a wonderful day!

May 29, 2021

Very efficient and fast, with excellent service! I suggest getting in the morning and setting up an appointment so you can be attended to fast and easy. More

by collizzy23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Jun 01, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Al Hendrickson Toyota service team. Drive safely, and we hope to see you again down the road!

May 28, 2021

Great guy had an appointment for oil change took me right away and was great with customer service and communication! Gonna be my go to guy. More

by KEVINACHOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Al Hendrickson Toyota responded

Kevin - Thank you for the great review! We are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

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