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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,022 Reviews

7,022 Reviews of Al Hendrickson Toyota - Service Center

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June 05, 2021

Great customer service by Jeff Allen and Tech Kevin. Kevin took the time to test the operation of the Toyota Dash Cam. that was installed More

by HUGH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen and Kevin
Jun 07, 2021 -

Al Hendrickson Toyota responded

Hugh - Thank you so much for reviewing Al Hendrickson Toyota and giving a shout-out to Jeff and Kevin! We are delighted to hear that you received excellent service from our team. Have a wonderful week!

June 05, 2021

One of the primary reason I still buy my cars from Hendrickson Toyota is your service dept and Chris LaPore. He always gives me the the best service possible. He really makes sure to inform me honestl More

by BENLUGGAGE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Al Hendrickson Toyota responded

Thank you for your loyalty to Al Hendrickson Toyota. It is wonderful to hear that Chris continues to provide you with excellent service and we look forward to your next visit to Al Hendrickson Toyota!

June 04, 2021

Service in Service department was great and in professional way. My appreciation for Mr. Chris Leporte, he was friendly, informative and handle our issue very professional. More

by MILANAPRETTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Chris and the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

June 04, 2021

Jennifer in the service department was great. She helped me get my oiled changed quickly, in a timely manner, professionally, & at my convenience. They did a great job. More

by DAN.COURSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Jun 04, 2021 -

Al Hendrickson Toyota responded

Dan, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let Jennifer know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

June 03, 2021

Fast, efficient and great service. Very friendly customer service representative. This was my first experience and will come back for sure. Thank you very much. More

by DONNINO.RIVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Jun 03, 2021 -

Al Hendrickson Toyota responded

Thank you for the kind review! We are thrilled we were able to deliver a five-star experience. Your business means the world to all of us at Al Hendrickson Toyota and we look forward to assisting you next time. Drive safe and have a great day!

June 03, 2021

Superior customer service. Real timeframe expectations set. Very informative. Several ateas to sit while waiting. I would recommend the service department to anyone looking for assistance with their belo More

by PEBS73270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Al Hendrickson Toyota responded

We couldn't ask for a better review! Thank you for choosing Al Hendrickson Toyota for your service needs, and for taking the time to share your experience. We look forward to working with you again!

June 03, 2021

Jennifer was super and friendly, helpful and handled our issue with courtesy and very professional. Both vehicles had their batteries go bad, she executed the rental for a temporary car with ease More

by PABONY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennier Burton
Jun 03, 2021 -

Al Hendrickson Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Thanks for choosing Al Hendrickson Toyota and we hope you have a great day!

June 03, 2021

The attention of Mr Oscar Viscarra is exelent , he is a very good man attendant. only that the quality of mechanic service of the work is bad , very bad because they never check the pressure of the tires More

by marco_4088
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Al Hendrickson Toyota responded

We appreciate this feedback but are disappointed to hear you were unsatisfied with the service you received. We strive to do what is best for each of our customers and their vehicles. I will share your comments with our team, but I invite you to give me a call if you'd like to discuss this directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 03, 2021

Everyone was very helpful with my service and very timely I am very satisfied with my experience Jennifer had me taken care of right away!! More

by ELLENVOLINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton,Brian Rodriguez
Jun 03, 2021 -

Al Hendrickson Toyota responded

Ellen - thank you for the positive review! We're glad to hear we could provide the timely and efficient service we strive for. We appreciate you entrusting us with your vehicle care and hope to see you again soon! - the Al Hendrickson Toyota team

June 03, 2021

Everything was handled in a very professional way the service was fast and I was out within an hour thank you.Jeffrey Valdez was my advisor. More

by JACKT20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Valdez
Jun 04, 2021 -

Al Hendrickson Toyota responded

Thank you for the review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let Jeffrey know that you appreciate his help. We look forward to your next visit!

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