Back

Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,022 Reviews

7,022 Reviews of Al Hendrickson Toyota - Service Center

Sort by
June 06, 2021

When ever I need service on my car all I have to do say what the problem and the problem gets fix. Great service all the time. More

by TISHANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Jun 07, 2021 -

Al Hendrickson Toyota responded

We're happy to hear that the Al Hendrickson Toyota team took care of you! It means a lot that our service stands out to you. We hope to see you next time. Take care and have a great day!

June 06, 2021

Jarrett is pretty good. I have a Camry and a Rav4 that I now that I take to Al Hendrickson. Ed Morse scratched my wheels in two different situations. More

by Felipec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Al Hendrickson Toyota responded

Felipe - thanks for trusting Al Hendrickson Toyota with your business. We look forward to seeing you the next time you bring your Toyota Camry or your RAV4 in for service!

June 06, 2021

When we arrived at the service center and we were greeted by the service writer and kept us informed throughout the process and he excellent customer service More

by WINSTONGGOODLITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Al Hendrickson Toyota responded

Thank you for leaving Al Hendrickson Toyota a review! We're thrilled to hear that our service department provided you with a seamless experience!

June 06, 2021

The dealership may be fine but Toyota policies are not. The service department raises my grade to four stars. I do not like the tactics used by the dealership. More

by MUSICAROLE
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Al Hendrickson Toyota responded

Thank you for reaching out. I'm sorry to hear that you aren't satisfied with our policies, and I would appreciate the chance to speak with you about this directly. I won't be able to find your contact information from this review, so please consider giving me a call. Gary Cann - Vice President Parts and Service - (954) 972-1100

June 06, 2021

The service is one of a kind fast friendly and willing to help . Krause was great !!! Excellent is the best word to explain our visit More

by PUMARIEGAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klause
Jun 07, 2021 -

Al Hendrickson Toyota responded

Thanks for stopping by to review Al Hendrickson Toyota! We look forward to working with you next time!

June 06, 2021

The services representative was a little unpleasant.. but after a while he was more friendly. I don't have anything else to add. Thank you More

by carmencedeno20
Recommend Dealer
No
Employees Worked With
I don't remember the name
Jul 11, 2021 -

Al Hendrickson Toyota responded

I'm sorry to see that you didn't experience the friendly and professional service that we try to offer. I will be sure to discuss these concerns with my team so we can work towards improving. If you would like to speak further, please give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 06, 2021

They solved my problems, answered my questions, the advisor and the foreman were knowledgeable. Sellers are efficient they really helped me by getting me a good deal and got my car traded. Fernando , A More

by PROWL07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Angelo Vacarella, Fernando Rodriguez
Jun 07, 2021 -

Al Hendrickson Toyota responded

Thank you for the glowing review! We are delighted the Al Hendrickson Toyota team provided attentive and stress-free service during your car trade. We hope you enjoy the new ride. Have a wonderful day!

June 05, 2021

Jeff Allen excellent 👏 of g f g f g g y y g y y h h y y y h y y h h More

by EMADKAMELPAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
Jun 07, 2021 -

Al Hendrickson Toyota responded

Thank you for sharing your positive review of Jeff and Al Hendrickson Toyota!

June 05, 2021

Jarrett Elder was great as usual. However, I had an appointment for 9:30, arrived about 9:25 and was not able to leave until 12:30. 3 hours is way too long to wait for an oil change when there is an a More

by kubie1955
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2021 -

Al Hendrickson Toyota responded

Thank you for trusting us with your vehicle and commending Jarrett. I sincerely apologize that your recent visit ran overtime. We want to take excellent care of our guests and I'm so sorry that you were kept waiting. I will speak with my team about your feedback, and I hope that we can deliver a five-star experience next time. Gary Cann - Vice President Parts and Service - (954) 972-1100

June 05, 2021

The service department is always welcome and friendly they take the car on time that’s all I have to say I don’t want to write a romantic novel More

by LEMARGULIES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Allen
Jun 07, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to let others know what being a guest at Al Hendrickson Toyota is like. We will be sure to pass your kudos along to the service department and thank them for their hard work. It means a lot that our service stood out to you, and we hope to see you next time!

...
471
...