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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,019 Reviews

7,019 Reviews of Al Hendrickson Toyota - Service Center

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June 19, 2021

I originally had an appointment to perform 30,000 maintenance. When I checked in, my regular service advisor was off. Woman taking his placed asked if I was there for the fuel tank recall. We reset t More

by THEBUM46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Al Hendrickson Toyota responded

Thank you for coming to Al Hendrickson Toyota for your 30k check-up. It's great to hear that our team could assist with your recall repairs as well and we appreciate you posting a review. Have a wonderful week!

June 19, 2021

service is aoways fast and complete. great service advisors get you in and out quick with no delays. pick up now very quick for regular service. More

by KINZER.ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Al Hendrickson Toyota responded

Robert - Thank you for the great review! We are thrilled to hear that you are so confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you again down the road!

June 18, 2021

As always everyone was fantastic, I was there for a recall, they said it would be 3 hours and it was less, Thank You So much More

by essie_pritchard
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2021 -

Al Hendrickson Toyota responded

Thank you for the kudos! We are happy to hear we continue to provide exceptional service each time you visit Al Hendrickson Toyota. We hope to see you next time. Safe travels!

June 18, 2021

The service rep was knowledgeable and courteous. The shuttle driver was timely and knew the area well. The maintenance team did excellent work and my car was ready when promised at a fair and reasonabl More

by Willingcrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
Jun 20, 2021 -

Al Hendrickson Toyota responded

We're glad we could make your recent service experience top-notch! Thank you for your review and for trusting the Al Hendrickson Toyota team with your vehicle care. Drive safe and come back again soon!

June 17, 2021

Very good customer Service I super recommend this dearly ship treat me with honesty and care thank you Toyota for all good service .good people More

by NEGUINHAPOLI2311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Saint Fleur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson, Fernando Rodriguez
Jun 17, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

June 17, 2021

Poor service, dirty counters. The service desk needs some serious updating. My vehicle issues were not resolved. When i provided a poor review i recived a caned email response which was even more disappointi More

by kmaracotta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2021 -

Al Hendrickson Toyota responded

We appreciate your feedback and apologize for not being able to resolve your issues. Unfortunately, I am not able to locate your contact information without your complete name, so please give me a call at your convenience so that I can help you. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 17, 2021

very good experience, no problems, excellent services, I will tell every one I know that al hendrick has a very good service dept - you should use them More

by PHIL68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

June 15, 2021

Chris Laporte is excellent, He is very caring and professional.He did not hesitate to get new batteries for old keys and then let me know when to pick them up. More

by annepruitt19
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Al Hendrickson Toyota responded

Anne, it is terrific to read your positive review of Chris! Thank you for choosing Al Hendrickson Toyota for your service needs, we look forward to welcoming you back next time. Have a great day!

June 15, 2021

Everyone at Al Hendrickson Toyota are wonderful professionals, who treat you like a family. I would definitely recommend family and friends to buy a Toyota. More

by BORIELSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2021 -

Al Hendrickson Toyota responded

Thank you for the glowing review! We're so happy to hear the Al Hendrickson Toyota team has made you proud to be a Toyota owner. We are grateful for your business and hope to see you again soon!

June 15, 2021

Oscar was very professional and explained in detail what my car need it to get done and he was knowledgeable also, I had a great experience overall changing the oil of my vehicle More

by PAPOROXY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let Oscar know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

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