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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,017 Reviews

7,018 Reviews of Al Hendrickson Toyota - Service Center

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June 23, 2021

Jarard is always very customer focused and knowledgeable of the product. . Thanks More

by MARINERGB757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Al Hendrickson Toyota responded

Thank you for the five stars! We are happy to hear that you had such a successful experience working with the Al Hendrickson Toyota team and that they were able to demonstrate our commitment to outstanding customer service. Have a wonderful day!

June 23, 2021

waiting time more than what they said I have to pay for waiting time more than what they said I have to pay for a new batterie on a new car More

by Marly Surpris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont remenber the name
Jul 11, 2021 -

Al Hendrickson Toyota responded

Marly - I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless and efficient service experience, and it is concerning that this was not better reflected in your time working with us. I assure you that we will use this feedback to improve our practices moving forward. If there is anything more we can do to assist you, please don't hesitate to reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 23, 2021

The Service Dept. at Al Hendrickson Toyota is A+ The Service Advisors are always prompt, extremely helpful & knowledgeable. They make it easy & convenient to maintain your car. I only wish they would gi More

by Marie Coral Springs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Klaus Cobb
Jun 23, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review, Marie! We appreciate this feedback and are happy to hear that you had a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and please feel free to reach out if there is anything more we can do to assist you!

June 23, 2021

The service was very good i had to stand up for about 2 hours and waited for almost 4 hours but i was satisfied with my car More

by hmuss48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

Jun 24, 2021 -

hmuss48 responded

Everything was great I'm planning to comeback again. Any problem before my next service I Will surely call

June 23, 2021

I always receive good solid service here. Mr. Jarrett Elder is a caring and efficient service manager. I can always depend on Al Hendrickson. More

by Nancy223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Al Hendrickson Toyota responded

Nancy - We are very glad that you can depend on Jarrett to take excellent care of you and your vehicle. Thank you so much for choosing Al Hendrickson Toyota! We look forward to our continued relationship.

June 22, 2021

The service was fast and every one was super friendly More

by YOUNGGREG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Klaus
Jun 22, 2021 -

Al Hendrickson Toyota responded

We appreciate the positive feedback and five stars, Greg! Thank you for being a valued Al Hendrickson Toyota customer - we hope to have the pleasure of working with you again soon!

June 22, 2021

outstanding service by all especially Henry delgado cordiality and experience. More

by eugenioantonelli
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

June 22, 2021

Great job,thanks to Jefferey and Wilnord.Best service,thanks. More

by JEANDINI78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
Jun 22, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and we will certainly let Jeffrey and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

June 22, 2021

it took over two Hours for oil change, servicer writer did not told me the car was complete More

by MANOMAHARAJ
Recommend Dealer
No
Employees Worked With
Shedrick Anderson
Aug 15, 2021 -

Al Hendrickson Toyota responded

I'm sorry to see that your visit took longer than anticipated. I will discuss these concerns with my team so we can work towards improving our processes. If you would like to speak to me about your experience, please do not hesitate to call me. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 22, 2021

The services was very good and effective and I was out on time More

by DOWARDEVANS60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2021 -

Al Hendrickson Toyota responded

Thank you for the positive review - we're glad to hear our service team could be of assistance! Safe travels and see you again soon! - the Al Hendrickson Toyota team

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