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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,015 Reviews
Call Service Center (954) 448-7257

7,015 Reviews of Al Hendrickson Toyota - Service Center

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June 27, 2021

Service was fast, easy, friendly and respectful, I highly recommended Al Hendrikson for all the service’s needed. Thank you More

by yelikaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jun 28, 2021 -

Al Hendrickson Toyota responded

This is our favorite type of feedback! We're glad to hear we're meeting our goal of delivering fast, friendly, and efficient vehicle care, and we appreciate you leaving us a review! Come back again next time! - your friends at Al Hendrickson Toyota

June 27, 2021

Jarrett ElderHis professionalism is awesome, he Jarrett Elder His professionalism is awesome, he explained everything moving forward about the plan I have after my toyota care was done. The wait ti More

by JACQUELINE.RUCKER51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Al Hendrickson Toyota responded

Jacqueline - your review made our day! Thank you for trusting Jarrett and the Al Hendrickson Toyota service team with your vehicle care - we sincerely appreciate your business and support, and we hope to see you again next time!

June 27, 2021

They are always packed, but still managed to deliver my car in about 2 hrs during time i used them. More

by PROWL07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Al Hendrickson Toyota responded

Thank you for choosing Al Hendrickson Toyota for your auto needs. We are glad to hear that you are satisfied with our service and we truly appreciate you taking time to post a review. Enjoy your week!

June 27, 2021

Awesome team at Al Hendrickson! Great service and amazing customer service! More

by MILL3150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Delgado
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Jun 28, 2021 -

Al Hendrickson Toyota responded

Your review made us smile! Thank you so much for visiting us at Al Hendrickson Toyota for your auto service needs. Hope to see you next time!

June 26, 2021

Excellent service, commitment to a budget repair and courtesy inspection of my vehicle thank you Anthony Colon More

by ARTUROCANTEROCAMPOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Colon
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Jun 28, 2021 -

Al Hendrickson Toyota responded

Thank you for your kind review of Anthony and the team! We appreciate your business and we hope to see you again at Al Hendrickson Toyota.

June 26, 2021

Great service received as always when I see Jarret. He cares !! :-) More

by MPatron
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2021 -

Al Hendrickson Toyota responded

Thank you for your confidence in Jarrett and the team! We are grateful to have you as a customer here at Al Hendrickson Toyota.

June 26, 2021

This place is a joke to not take your car there for service More

by TARALOUISE246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Multiple people
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Aug 15, 2021 -

Al Hendrickson Toyota responded

Tara - we're disappointed to hear this feedback, as customer satisfaction is our number-one priority. I would love to learn more about what went wrong during your visit so we can address it and prevent it from recurring down the road. Would you give me a call, if you are willing? I will look for your contact information, as well. I am eager to help. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 26, 2021

Very pleasant and informative. Didn't take long for service to be completed. More

by peisen2760
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sebastian Clemente
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Jun 28, 2021 -

Al Hendrickson Toyota responded

Thank you for choosing Al Hendrickson Toyota for your service needs. We appreciate your positive feedback and we hope to see you again!

June 26, 2021

new I came in for an oil change and rotate the tires, and they tried to sell me multiple others things which I did not need, such as brakes on a vehicle that only has 25,400 miles on it. Needless to say, I w More

by SLYWLF12
Recommend Dealer
No
Employees Worked With
Chris Leporte
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2021 -

Al Hendrickson Toyota responded

I'm sorry to hear the wait for your service was longer than expected, and I apologize that you were unhappy with our technicians' recommendations. We strive to do what's best for our guests and their vehicles, so I will certainly discuss this feedback with our team. I also invite you to give me a call so I can address your concerns directly. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 25, 2021

Have been going there for years and have always had a good experience. never any pressure to do anything extra. great service and customer service. Shedrick is always on point and professional. More

by HVN1205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Jun 25, 2021 -

Al Hendrickson Toyota responded

Thank you so much for your longtime business and support! We are so glad that you can depend on Shedrick for excellent service, every visit. All of us at Al Hendrickson Toyota wish you safe driving!

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