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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,015 Reviews
Call Service Center (954) 448-7257

7,015 Reviews of Al Hendrickson Toyota - Service Center

Sort by
June 30, 2021

Great service and it all started with Oscar! Thank you More

by Mag289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are thrilled to hear that Oscar delivered a successful service experience. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

June 30, 2021

Good, fast, friendly, courteous, auto service with clean professional environment. More

by grullon1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2021 -

Al Hendrickson Toyota responded

Your feedback and positive rating are much appreciated! Thank you, from all of us here at Al Hendrickson Toyota!

June 30, 2021

Klaus. Cobb is great !Very professional and efficient! Klaus. Cobb is great ! Very professional and efficient! Very concern and friendly! I would recommend al Hendrickson to today because the good expe More

by JENNIFERXIABBGG999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus cobb
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Jul 01, 2021 -

Al Hendrickson Toyota responded

Thank you for reviewing us, Jennifer! We appreciate your feedback and are thrilled to hear that Klaus went the extra mile to assist with your vehicle. Drive safely, and we hope to see you again at Al Hendrickson Toyota down the road!

June 29, 2021

Average service but Gary, manager, provides great customer service when expressing my concerns! More

by LAKISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Cann
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Jul 11, 2021 -

Al Hendrickson Toyota responded

Lakisha - Thank you for speaking with me about your experience. We are always looking for ways to improve so I'm grateful for your feedback. If there is anything further that I can do to assist you, I'm available to take your call. Gary Cann - Vice President Parts and Service - (954) 972-1100

June 29, 2021

Overall the visit was great. However I brought my car in at 9AM, and the mechanic forgot to tell my service advisor that my oil change was completed. I didn’t get my car back into 12:40 PM. More

by Jesusmunozbuenrostro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot the name of the service advisor
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Jul 11, 2021 -

Al Hendrickson Toyota responded

I'm so sorry that you weren't updated that your vehicle was ready. We never want to inconvenience our guests and I will speak with my team to find out why this miscommunication occurred. Thank you for bringing this to my attention, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 29, 2021

Great service. Very happy how Klaus explain in detail all that was going to be done to my vehicle. There were no surprises and everything went smooth. More

by jpmateus85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
Report | Print
Jun 29, 2021 -

Al Hendrickson Toyota responded

We are delighted to hear that you received the informative service you deserve at Al Hendrickson Toyota. Thank you for giving a shout-out to Klaus! We look forward to assisting you in the future.

June 29, 2021

Excellent service everyone! I’ll be back in the future for all my car service. Jarrett was very nice and get the job done on time. More

by CHANELLE176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2021 -

Al Hendrickson Toyota responded

We are delighted that Jarrett and the team earned your continued business and positive review! Thank you for choosing Al Hendrickson Toyota for your service needs, we look forward to your next visit.

June 28, 2021

On time service and the people are there to satisfy More

by mpmiamjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Al Hendrickson Toyota responded

We love to hear from our satisfied customers - thank you! We appreciate you doing business here at Al Hendrickson Toyota and hope to see you back again next time!

June 28, 2021

First time I have had warranty on a vehicle and have had to bring it into a service center. The valet was very friendly, the check in was effortless and the staff was very friendly and helpful. Chris Leport More

by Th3Purks1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos "The Mechanic"
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Jun 28, 2021 -

Al Hendrickson Toyota responded

We're glad we could make your repair such a smooth and seamless experience! Thank you for trusting the Al Hendrickson Toyota team with your auto servicing needs, and come back again next time!

June 27, 2021

La atencion fue excelente, muy profesional de parte del funcionario que me atendio More

by RAFACOOP
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2021 -

Al Hendrickson Toyota responded

Muchas gracias, Rafa! Nos alegra mucho que recibió la atención de 5 estrellas que usted merezca y agradecemos sus palabras amables. nos vemos en su próxima visita de servicio aquí en Al Hendrickson Toyota!

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