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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,014 Reviews
Call Service Center (954) 448-7257

7,014 Reviews of Al Hendrickson Toyota - Service Center

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July 02, 2021

I had the worst experience since i have deal with toyota…. I used to always bring my car for service there and never had a problem, always make sure make an apt … however this time , it took 2 hours More

by Jose castro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
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Aug 15, 2021 -

Al Hendrickson Toyota responded

Jose - We are proud to have earned your loyal business and I am very sorry to see that you were disappointed by your most recent experience. I want to assure you that we would never want a customer of ours to feel that their time had been misspent and I will speak with our service team to better understand what occurred during your visit to cause the delay. I would also appreciate a chance to speak with you directly so I can help put things right. Please consider giving me a call at (954) 972-1100. Thank you, Gary Cann - Vice President Parts and Service

July 02, 2021

Great service as always, Chris Laporte the best, very caring! More

by RBLAMF64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Al Hendrickson Toyota responded

We are thrilled that Chris and the team took such great care of you! Thank you for choosing Al Hendrickson Toyota for your service needs.

July 01, 2021

My experience was very nice. Jennifer was very sweet to deal with. My only question is being charged for the balancing when I thought I was covered for that on my policy. Please get back to me and let me k More

by arrti1321@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
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Jul 11, 2021 -

Al Hendrickson Toyota responded

Hi there! I'd be happy to look into this for you. Would you mind giving me a call at (954) 972-1100 so I can assist? I look forward to hearing from you. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 01, 2021

Great Service, Thank you! I will definitely be coming back More

by VSLOPEZCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2021 -

Al Hendrickson Toyota responded

Thank you for your business and kind review! We'll see you next time! - the Al Hendrickson Toyota team

June 30, 2021

Fast and efficient Professional and friendly staff Fast and efficient Professional and friendly staff Convenient scheduling for clients More

by clesesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davilmar Frantz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2021 -

Al Hendrickson Toyota responded

Thank you so much for stopping by to review Al Hendrickson Toyota! We are so happy to see your positive feedback. Have a great day!

June 30, 2021

After service all cars need wash it’s my recommendation the rest is perfect the services and everything super professional in all departments good job More

by FRANACHO2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Diaz
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Jul 11, 2021 -

Al Hendrickson Toyota responded

Thank you for stopping by to review us! We will certainly pass your suggestions along to our team. We're grateful for your business and hope to see you back at Al Hendrickson Toyota again soon. Best, Gary Cann - Vice President Parts and Service - (954) 972-1100

June 30, 2021

the attention was excellent quick and very kind to the senor Oscar vizcarra More

by daniel calderon
Customer Service
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2021 -

Al Hendrickson Toyota responded

Thank you for reviewing Al Hendrickson Toyota, Daniel! We're glad to hear that Oscar and the team provided the excellent service we strive for. Drive safe and come back soon!

June 30, 2021

Great and fast service. The service representative was very nice and I’m looking forward to bring my vehicle for service in the future. More

by MART2142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Klaus
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Jun 30, 2021 -

Al Hendrickson Toyota responded

We pride ourselves on delivering a straightforward and seamless service experience for our guests and are thrilled you had a positive visit with us. We will certainly let the entire team know you appreciated their assistance. Have a wonderful day! - Al Hendrickson Toyota

June 30, 2021

Everything is good and perfect thank you Henry Delgado for the service More

by FMARIAPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2021 -

Al Hendrickson Toyota responded

Thank you for the excellent review of Al Hendrickson Toyota! We will be sure to let Henry know you appreciated the help. Have a great day!

June 30, 2021

Great service and it all started with Oscar! Thank you More

by Mag289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are thrilled to hear that Oscar delivered a successful service experience. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

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