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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,560 Reviews
Call Service Center (954) 448-7257

6,560 Reviews of Al Hendrickson Toyota - Service Center

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May 08, 2023

First time using the service department. Will definitely use them again. Very busy service center. Very glad i purchased here.. More

by ediemittler
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Al Hendrickson Toyota responded

Edie, we appreciate you sharing your positive experience with our service department at Al Hendrickson Toyota. We're thrilled to hear that you were very pleased with our busy service center and look forward to seeing you again in the future when a need arises. It means a lot that you chose us for your purchase. Drive safely!

May 08, 2023

I had an appointment, but made to wait for 2:30, also the staring wheel was sticky, And no car wash as promised More

by abdel-hadi.mettawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
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May 15, 2023 -

Al Hendrickson Toyota responded

I'm sorry to hear about your less than satisfactory experience with us. We understand the value of our customers' time and apologize for any inconvenience caused by the delay during your appointment. It is disappointing that we did not provide you with the high level of service that we are known for. I would appreciate the chance to speak with you directly about your experience and see what we can do to make things right. Please give me a call at your earliest convenience. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 08, 2023

It was a good servicie, I will recomend this location to my friends, nice people . More

by HAROLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2023 -

Al Hendrickson Toyota responded

Thanks for such a kind review and recommendation of Al Hendrickson Toyota, Harold! We look forward to seeing you down the road--take care!

May 08, 2023

is exelente service and instalation is organized like this dealer for evreti,evreting mecanic service. is More

by jhoyos564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Diaz
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May 09, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We appreciate your confidence in the Al Hendrickson Toyota team to get the job done!

May 07, 2023

It’s a good company I will go back to the company it is good More

by lloydgould19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
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May 08, 2023 -

Al Hendrickson Toyota responded

We're glad you enjoyed working with us! We appreciate your business and look forward to seeing you again at Al Hendrickson Toyota!

May 07, 2023

Jennifer is great at the service desk told me how long and was right on More

by TRINCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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May 08, 2023 -

Al Hendrickson Toyota responded

We will be sure to pass along your kind words to Jennifer. Thank you for choosing Al Hendrickson Toyota!

May 07, 2023

I would recommend getting there VERY early on a weekday for even a simple oil change. Arrived at 7:30 Fri, and job finished by 8am. Also had 4 other regular maintenance items completed within 1.5hr (woul More

by lynjodel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Al Hendrickson Toyota responded

We are glad to see you were happy with Chris' service! We truly appreciate you taking the time to share this feedback about Al Hendrickson Toyota. We look forward to assisting you with your car needs in the future.

May 06, 2023

Highly efficient and very well orchestrated. Excellent customer service. I look forward to working with them in a near future! More

by RONALD.SCHREURS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
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May 08, 2023 -

Al Hendrickson Toyota responded

Ronald, it's our pleasure to deliver thorough and professional customer service! We also look forward to continuing our relationship with you at Al Hendrickson Toyota!

May 06, 2023

Adviser rude, has to learn how to work with costumers, no patience, very unprofessional . No recommended More

by LORENAAILAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Kulazidis
1.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

Customer service is our number one priority so your review is very disappointing to read. This certainly does not sound like the courteous professionalism we strive for and I am so sorry for any unfriendliness you encountered. I will be sure to address your concerns with the rest of my team, so if there's anything else you'd like to add, please reach out to me directly. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 05, 2023

Always helpful, and best service guys ever! !! Happy to have worked there for awhile as a shuttle driver!! More

by photosbysusancc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
wilnord charles
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May 05, 2023 -

Al Hendrickson Toyota responded

We are grateful for the kind words and your support. It's great to hear how helpful our service team has been and we're proud to have had you as one of our team members. Thank you for choosing Al Hendrickson Toyota and we hope to see you again for your next service appointment.

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