Al Hendrickson Toyota - Service Center
Coconut Creek, FL
7,014 Reviews of Al Hendrickson Toyota - Service Center
Great service Friendly and caring staff I like the Great service Friendly and caring staff I like the lounge for customers the coffee and the snacks. My advisor was professional and caring. I was abl Great service Friendly and caring staff I like the lounge for customers the coffee and the snacks. My advisor was professional and caring. I was able to use my coupon More
Waited 3hrs for my car for just an Oil Change. The guy (Henry) had my keys sitting at his desk when service was done for 1/2hr. After asking if my car is done, he then oucks uo the keys, telling me they (Henry) had my keys sitting at his desk when service was done for 1/2hr. After asking if my car is done, he then oucks uo the keys, telling me they just dropped it off to him. My car also parked up for almost 2hrs before they drove it in for service. Very disappointed with this service. More
I had an appointment for 11am for windows tinting The car was ready at 5 pm. This was the second time I went, last time after waiting for 2 hours they told me the car was not in yet, so I cancelled it and le was ready at 5 pm. This was the second time I went, last time after waiting for 2 hours they told me the car was not in yet, so I cancelled it and left. I have to thank Jarred who intervened and got me a rental so I didn't have to wait around all day. More
I had my Rav 4 serviced two weeks ago by Al Hendrickson Toyota. My service rep is Klaus Clobb and he is always outstanding. Great customer service. Klaus is a true ambassador for the Al Hendrickson Servic Toyota. My service rep is Klaus Clobb and he is always outstanding. Great customer service. Klaus is a true ambassador for the Al Hendrickson Service Department and I highly recommend him. More
Jeffrey Valdez was awesome! He helped me identify and get an issue resolved that was under some extended service warranty due to fault in the design. This is how you put the customer first! My wallet d get an issue resolved that was under some extended service warranty due to fault in the design. This is how you put the customer first! My wallet didn't feel a thing. More
The only reason I take my two vehicles for service to Al Hendrickson Toyota is because of Jeff Allen. I am very fortunate to have Jeff Allen as my service consultant and can't speak highly enough of my expe Hendrickson Toyota is because of Jeff Allen. I am very fortunate to have Jeff Allen as my service consultant and can't speak highly enough of my experience with him. He is knowledgeable, professional, honest, and friendly. He will always return your phone calls. I would highly recommend anyone who needs to take their Toyota for service to take it to Jeff, you won’t be dissapointed. If it wasnt for him I would take my vehicles to another toyota dealer closer to my home. More
My experience was great as usual…. No overly long wait- customer service is excellent as always! Glad to be apart of the Al Hendrickson family! Best car buying decision ever! customer service is excellent as always! Glad to be apart of the Al Hendrickson family! Best car buying decision ever! More
My server advisor was very professional, he explained everything in detail. I love it here and I will continue to spread the word about the excellent service. everything in detail. I love it here and I will continue to spread the word about the excellent service. More
Was told 2 hours for a an oil change. Checked in at 1:45 into it an not even started or no notice given me into it an not even started or no notice given me More
The service team always does a great job and is the reason I’ve been going there for years. She’d Rick and Henry always go above and beyond with all the customers. reason I’ve been going there for years. She’d Rick and Henry always go above and beyond with all the customers. More