Al Hendrickson Toyota - Service Center

Good service, someone in service department left black tar like shoe-bottom scuff marks all over my white drivers side door jam. My husband and I returned after noticing it a few hours later (after having tar like shoe-bottom scuff marks all over my white drivers side door jam. My husband and I returned after noticing it a few hours later (after having lunch)- only to be told to "come back tomorrow". Unsatisfied with the workers reply I asked for the manager- we were directed to a small office and told to ask for Gary. Once he saw the damage he immediately went into the service department for compound and a rag. Gary personally resolved the issue- thank you Gary the Manager!!! More

Muy buena atención del Sr Henry, pero tomo mucho tiempo para el servicio del auto, dejé el auto a las 8y30am, me lo entregaron 3y30pm para el servicio del auto, dejé el auto a las 8y30am, me lo entregaron 3y30pm More

I really appreciated how Jarret came to me as soon as I pulled into the service department with my car. He recognized that I was dealing with an unexpected situation and was very attentive to me issues. pulled into the service department with my car. He recognized that I was dealing with an unexpected situation and was very attentive to me issues. More

AHT is always the best when purchasing a new car or going in for service. Everyone is very nice and my car is always ready at the promised time in for service. Everyone is very nice and my car is always ready at the promised time More

I arrived Friday afternoon without an appointment for my 10,000-mile service, and Chris L fit me into the schedule, and an hour later I was on my way. 10,000-mile service, and Chris L fit me into the schedule, and an hour later I was on my way. More

Unorganized and rude! Was not happy with my experience my first two appointments. Fernando Rodriguez is not a good person. I’m sorry I purchased here first two appointments. Fernando Rodriguez is not a good person. I’m sorry I purchased here More

Amazing! They have great customer service and had me in and out within two days. I will never go to another Toyota dealership. Special shout-out to james and klaus in service! and out within two days. I will never go to another Toyota dealership. Special shout-out to james and klaus in service! More

Always a pleasure dealing with Chris. Repairs on car done as accepted and Chris called for work that was needed for my authorization. Always a good experience. If I have one complaint is the service area s as accepted and Chris called for work that was needed for my authorization. Always a good experience. If I have one complaint is the service area should be enclosed and AC. It's not just for the service underwriters, but for customers who buy and have there car serviced, it's extremly warm stand in the heat More

Great service friendly staff always try to help they don’t give enough perks or discounts I thought tires was part of my warranty maybe that my thought don’t give enough perks or discounts I thought tires was part of my warranty maybe that my thought More

Busy Service Area; Made an appt & was helped immediately upon arrival. Estimated time was 2 hours-took a little longer; Jerry Valdez was extremely helpful & advised of the longer wait time. upon arrival. Estimated time was 2 hours-took a little longer; Jerry Valdez was extremely helpful & advised of the longer wait time. More