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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.4
7,018 Reviews

7,018 Reviews of Al Hendrickson Toyota - Service Center

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August 06, 2021

-even with an appointment I had to wait more than an hour - they brought the car with out washing it and with more plastic inside they didn’t removed -the agent was very kind More

by ingrid.gicherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrett Elder Sr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Al Hendrickson Toyota responded

Hi Ingrid, thanks for taking the time to leave your feedback. I'm sorry to hear that we kept you waiting-- that must have been quite frustrating. I also apologize that you were disappointed with the condition of your car, and I will speak to my team to understand why there was more plastic in your vehicle. Despite all this, I'm glad that your agent was kind. Please don't hesitate to give me a call if there's anything I can do for you. Thanks, Gary Cann - Vice President Parts and Service - (954) 972-1100

August 06, 2021

satisfied with service. most customers had mask on in waiting area except for one and she was allowed to do so for over 2 hours, this is not safe for people who are immunocompromised. More

by JMESSADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
August 05, 2021

Routine oil change and tire rotation service with safety inspection. Service rep recommended change out of in cabin air intake filter and engine air filter...elected to proceed since these had not been repl More

by Steve G
Recommend Dealer
Yes
Employees Worked With
Jeff,Allen
Aug 05, 2021 -

Al Hendrickson Toyota responded

Steve - thank you for your review and for trusting the Al Hendrickson Toyota team with your auto maintenance. It is our honor and pleasure to keep you driving safe! Come back soon!

August 05, 2021

Thanks for the great service on our 2020 Toyota Highlander. I would recommend your dealership in the future. Thanks again for taking care of us! More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Aug 05, 2021 -

Al Hendrickson Toyota responded

Thank you for being a valued Al Hendrickson Toyota customer, JB! It is truly our pleasure to serve you. Come back soon!

August 04, 2021

My experience was excellent and customer service was very nice and helpful service is very fast and on time thanks for doing great job thanks Jennifer More

by zavar2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janifer
Aug 04, 2021 -

Al Hendrickson Toyota responded

We're so grateful for your 5 star review! Efficient, and accommodating care at every opportunity is very important to us at Al Hendrickson Toyota! We're so glad we could exceed your expectations and we hope we can work together again down the road!

Aug 05, 2021 -

zavar2016 responded

Alhandrickson Toyota is great price and service is very good employee response was very quickly and they were excellent job

August 04, 2021

Everything was great I would recommend the company to anyone great customers service polite every thing was fantastic definitely would recommend the service to anyone More

by JJEAN77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kulazidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norman Frantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
HENRY DELGADO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Mohi, Shedrick Anderson, Juan Diaz
Aug 04, 2021 -

Al Hendrickson Toyota responded

Your recommendation of our team at Al Hendrickson Toyota is extremely valuable to us! We take great pride in our ability to provide outstanding customer service at every opportunity. Thank you for the fantastic review and next time you need service, we'll be here!

August 03, 2021

I went in for the first time to do the 6mth service on my RAV4. I met with Shedrick who was very informative and helpful. I had purchased a steering wheel cover and Shedrick said he could put it on for me. More

by flaeyes
Recommend Dealer
Yes
Employees Worked With
Wesley Bonito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shedrick Anderson
Aug 03, 2021 -

Al Hendrickson Toyota responded

Teri - we're so glad to hear our team members took such great care of you! Thank you for taking the time to review us - we hope to see you back at Al Hendrickson Toyota again down the road!

August 03, 2021

Had my truck for approx. 2 years now and have always had excellent service. I did not have an appointment and yet they were able to complete my service in proper timing. More

by jacquesueann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
Aug 03, 2021 -

Al Hendrickson Toyota responded

Thank you for taking the time to share! We appreciate your business over the years and are happy to hear that you are confident in the Al Hendrickson Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

August 03, 2021

Sedrick Was very efficient took me promptly at my 115 appointment and within an hour and a half my car was ready just like he said I will definitely continue using them More

by callmetodance
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shedrick Anderson
Aug 03, 2021 -

Al Hendrickson Toyota responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such an efficient service experience working with Sedrick and the Al Hendrickson Toyota team. Drive safely, and we hope to see you again down the road!

August 01, 2021

The service was about 45 minutes to an hour. very fast! and the employee was really nice ! I didn't have to wait too long! More

by faugues4
Customer Service
Recommend Dealer
Yes
Employees Worked With
Chris Leporte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Al Hendrickson Toyota responded

Thanks for the great review of Al Hendrickson Toyota! We're happy that we could get you back on the roads quickly and that everyone was kind!

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