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Al Hendrickson Toyota - Service Center

Coconut Creek, FL

4.3
6,560 Reviews
Call Service Center (954) 448-7257

6,560 Reviews of Al Hendrickson Toyota - Service Center

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May 11, 2023

It was a pleasure to have CJ helping me fix the damage on my car definitely i will return to work with him . More

by LEUIBOFIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C J
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May 11, 2023 -

Al Hendrickson Toyota responded

We're glad CJ was able to assist you with the damage on your car, and we appreciate you choosing Al Hendrickson Toyota for your service needs. Our team is always here to help and we look forward to seeing you again soon!

May 11, 2023

Made an appointment online, very easy to do. Car was actually serviced and completed on time. Jennifer was friendly and very helpful about questions I had about other services available with A More

by BG512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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May 11, 2023 -

Al Hendrickson Toyota responded

Thank you for the review! We are thrilled to hear that Jennifer delivered such a successful service experience. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

May 11, 2023

I am so proud to onw 2020 Toyota I am very happy with with my car thank to bill the car so throng More

by JOLICOEURWESNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Vizcarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2023 -

Al Hendrickson Toyota responded

Thank you so much for reviewing Al Hendrickson Toyota, and congratulations on your Toyota!

May 10, 2023

Customer service has improved somewhat. The service area still needs some work. Something sample as a pressure wash and new coat of paint can go a long way. More

by CHARLESRALPH30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilnord Charles
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May 10, 2023 -

Al Hendrickson Toyota responded

We appreciate your feedback. It's great to hear that our customer service has improved but we appreciate your feedback regarding some areas we need to improve on in our service area. We will take your comments into consideration as we're always looking to improve the customer experience here at Al Hendrickson Toyota.

May 10, 2023

Quick, on time, professional and thorough. I was seen by a very efficient and friendly associate. Recommendable! More

by 4ULABELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett Elder Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2023 -

Al Hendrickson Toyota responded

We're so happy to hear that your experience was quick, professional, and thorough at Al Hendrickson Toyota. It's great to hear that our associate was efficient and friendly during your visit. Thank you for your recommendation!

May 10, 2023

Professional service, fast, and customer centered. Very knowledgeable service associate and easy to work with, sorry I never remember names More

by Sphyrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
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May 10, 2023 -

Al Hendrickson Toyota responded

Thank you for taking the time to share your experience with Al Hendrickson Toyota. We are happy to hear that our team provided you with professional and customer-centered service. We hope to see you again for any of your future automotive needs!

May 10, 2023

Extremely happy with the service that was provided to us. Our service rep. Jennifer was great & kept us informed at all times. More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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May 10, 2023 -

Al Hendrickson Toyota responded

We're thrilled to hear that Jennifer took great care of you during your visit to Al Hendrickson Toyota! It's wonderful to know that she provided top-notch service and kept you informed throughout the process. Thanks for trusting us with your vehicle's needs, Lauren!

May 09, 2023

I gor served by Michelle and she was really helpful and answered every question that I had. Looking forward to my next appointment with her. More

by TRACEYBRIANAJB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Vonhedt
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May 10, 2023 -

Al Hendrickson Toyota responded

Thank you for sharing your experience! Michelle is an asset to our team, and we're elated to hear that she provided the exceptional service we're known for at Al Hendrickson Toyota. See you soon!

May 08, 2023

Fantastic always good service. . Good people.. And fast service.. I love always toyara service.. Thank you More

by RITINHALOBO72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Brosche
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Al Hendrickson Toyota responded

We're so glad to hear that you had a fantastic experience at Al Hendrickson Toyota! Our team is dedicated to providing good, fast, and reliable service. Thank you for sharing your love for Toyota and choosing us for your vehicle's care. See you next time!

May 08, 2023

I spent all day at the dealership and they could not complete the tints installation. Would have to come back someday this month. Really disappointed. More

by CE.TORRESB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
HENRY DELGADO
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Al Hendrickson Toyota responded

I'm sorry to hear about your disappointing experience at our dealership. This is certainly not the level of service we want to provide our valuable customers and I'd like to have a chance to discuss this in more detail with you to see what we can do to make things right. Please don't hesitate to contact us directly so that we can resolve this issue for you as soon as possible. Thank you, Norman Frantz - Service Manager - 954-545-6931

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